Read This First
Before you go to the checkout guide, be sure to read this section.
Important Notes
ŸOnly certified trained personnel should
service | the | computer | . |
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Ÿ Be | extremely | careful | during | write | operations |
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such | as | copying, saving, or formatting. | Drives |
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in | the computer | that | you | are | servicing | might have | |||
been | rearranged; | or | the | drive | startup | sequence | |||
might have been altered. If you select an | |||||||||
incorrect | drive, | data | or | programs can be written | |||||
over. |
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ŸReplace FRUs only for the correct model.
When you replace the FRU, make sure the model of the machine and FRU part number are
| correct | by | referring to | the | part list. |
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Ÿ | FRUs | should | not | be | replaced | because | of | a |
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| single, | unreproducible |
| failure. |
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| Single |
| failures |
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| can | occur | from | a | variety | of | reasons | that | have | ||||||||
| nothing |
| to | do with a hardware defect; such as: | |||||||||||||
| cosmic radiation, electrostatic discharge, or | ||||||||||||||||
| software errors. FRU replacement should be | ||||||||||||||||
| considered |
| only | when | a | recurring | problem exists. | ||||||||||
| If you suspect an unreproducible failure, | clear the | |||||||||||||||
| error | log | and |
| run | the | test | again. Do | not | replace | |||||||
| any | FRUs | if | log | errors | do | not | reappear. |
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Ÿ | Do not | replace | a | nondefective | FRU. |
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How | to | Use | Error | Messages: |
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| Use the error |
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codes | displayed | on | the screen to diagnose failures. If |
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more | than | one | error | code | is | displayed, | begin | the | diagnosis |
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with |
| the | first | error | code. The | cause | of | the | first error | code | ||||||||||
can result |
| in | false | error codes being displayed. If no | error | |||||||||||||||
code |
| is | displayed, | see |
| if | the | error | symptom | is | listed | in | the | |||||||
| on | page 18. |
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How | to | Diagnose |
| Multiple |
| FRUs: |
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adapter | or | device | has | more | than one FRU, the error code |
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could be caused by either | FRU. Before | replacing | multiple |
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FRUs, | try |
| removing | or | exchanging | each FRU, | one | by | one |
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in the designated sequence, to see if the symptoms |
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change. |
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What | to | Do |
| First: The servicer must include the |
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following | in |
| the | FRU |
| exchange | form or FRU return form |
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that |
| is | attached | to | the | returned FRU. |
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1.Name and phone number of servicer
2.Date of service
3.Date when FRU failed
4.Date of purchase
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