Chauvet 152B user manual Returns Procedure, Claims

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Returns Procedure

Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued. Package must be clearly labeled with a Return Merchandise Authorization Number (RMA #). Products returned without an RMA # will be refused. Call CHAUVET® and request RA # prior to shipping the fixture. Be prepared to provide the model number, serial number and a brief description of the cause for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is the customer’s responsibility. CHAUVET® reserves the right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.

Note:

If you are given an RMA #, please include the following information on a piece of

 

paper inside the box:

 

1)

Your name

 

2)

Your address

 

3)

Your phone number

 

4)

The RMA #

 

5)

A brief description of the symptoms

Claims

Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim for items such as missing component/part, damage not related to shipping, and concealed damage, must be made within seven (7) days of receiving merchandise.

LEDsplash™ 152B User Manual

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Contents LEDsplash 152B Table of Contents AC Power What is includedBefore YOU Begin Unpacking InstructionsSafety Instructions DMX Channel Summary FeaturesIntroduction Product Overview Product Dimensions Fuse Replacement SetupFixture Linking Data CablingPIN to 5 PIN Conversion CH ART Setting up a DMX Serial Data LinkAble Connectors Mounting Master/Slave Fixture LinkingI E N T AT IO N RiggingMaster/Slave Mode Master Sound, Master Auto Operation Stand-Alone Mode Sound-Active, Auto ModeDipswitch Functions Operating InstructionsDMX Channel Values DMX ModeOFF Setting the DMX ST Arting AddressDMX Quick Reference CH ART DMX Address Quick Reference ChartApplies to General TroubleshootingAppendix General MaintenanceTechnical Support DMX PrimerClaims Returns ProcedurePower Technical Specifications
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