ProForm Complete Troubleshooting for Treadmills

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TROUBLESHOOTING

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and follow the steps listed. If further assistance is needed, please call our Customer Service Department toll- free at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor is plugged into a properly grounded outlet (see page 8). Use only a single-outlet surge suppressor that meets all of the specifications described on page 8. Important: The treadmill is not compatible with GFCI-equipped outlets.

b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the circuit breaker located on the treadmill frame near the power cord. If the switch protrudes as shown, the circuit breaker has tripped. To reset the circuit breaker, wait for five minutes and then press the switch back in.

PROBLEM: The power turns off during use

c

Tripped

Reset

SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see the drawing

above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.

b.Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five minutes, and then plug it back in.

c.Remove the key from the console. Reinsert the key fully into the console.

d.If the treadmill still will not run, please call our toll-free Customer Service Department.

PROBLEM: The displays of the console do not function properly

SOLUTION:

a. Remove the key from the console and

UNPLUG THE

 

POWER CORD.

Remove the two 3/4” Screws (2)

 

from the hood, and carefully pivot the Hood (1) off.

a

2

1

Locate the Reed Switch (10) and the Magnet (18) on the left side of the Pulley (17). Turn the Pulley until

the Magnet is aligned with the Reed Switch.

Make

sure that the gap between the Magnet and the

 

Reed Switch is about 1/8”.

If necessary, loosen the

Screw (56) and move the Reed Switch slightly. Retighten the Screw. Re-attach the Hood, and run the treadmill for a few minutes to check for a correct speed reading.

1/8”

17

10

 

56

18

Top

 

View

 

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Contents QUESTIONS? To Avoid DELAYS, Please Call Direct to OUR TollModel No. DRTL39220 Serial No Customer HOT LineImportant Precautions Table of ContentsNever insert any object into any opening Move the Treadmill onBefore YOU Begin Using the treadmillRight Side BackMake sure that the power cord is unplugged AssemblyRubber mallet Page Connector on the back of the Console Widest connector on the Wire Harness into the widestTouch Tor does nPerformant Lube HOW to Plug in the Power CordThis product must be grounded.If it should malfunc Grounded Outlet BoxSTEP-BY-STEP Console Operation Console DiagramFollow your progress with the three displays Time/Distance Change the incline of the treadmill as desiredFat Calories/Calories Speed display -ThisHOW to Move the Treadmill HOW to Fold the Treadmill for StorageHOW to Lower the Treadmill for USE Solution TroubleshootingPower Cord Come damaged. Remove the key Problem The walking belt slows when walked onBelt has shifted to the left Exercise Intensity Conditioning GuidelinesWorkout Guidelines Exercise FrequencyLimited Warranty Ordering Replacement PartsIcon Health & FITNESS, INC., 1500 S W., LOGAN, UT Part No R1002BPart Identification Chart Key Qty Description R1002B DRAWING-Model