JVC CA-HXZ77D, GVT0119-001C, CA-HXZ55D manual Troubleshooting, Symptom, Cause, Action

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Additional Information (continued)

Troubleshooting

If you are having a problem with your unit, check this list for a possible solution before calling for service.

If you cannot solve the problem from the hints given here, or the unit has been physically damaged, call a qualified person, such as your dealer, for service.

Symptom

Display demonstration automatically restarts in certain intervals.

No sound is heard.

Hard to listen to broadcasts because of noise.

The disc sound is discontinuous.

Disc tray does not open or close.

The disc does not play.

Impossible to turn off Dolby Pro Logic while playing back a disc.

No picture appears on the screen.

No picture is displayed on the TV screen, the picture is blurred, or the picture is divided into two parts.

DVD does not play back.

The left and right edges of the picture are missing on the screen.

No subtitle appears on the display though you have selected the initial subtitle language.

Audio language is different from the one you have selected as the initial audio language.

Impossible to record.

Stereo effect is lost.

The disc playback sounds strange.

Operations are disabled.

Unable to operate the unit from the remote control.

Cause

The display demonstration is not yet canceled.

Connections are incorrect or loose.

Antennas are disconnected.

•The AM loop antenna is too close to the unit.

•The FM antenna is not properly extended and positioned.

The disc is scratched or dirty.

The AC power cord is not plugged in.

Trays are locked.

The disc is placed upside down.

“ON” is selected as SURROUND SETTING.

The video cord is not connected correctly.

Incorrect color system is selected.

An incorrect input has been selected on the TV or monitor.

The PROGRESSIVE lamp are flashing though the unit is connected to a TV which does not support progressive video input, such as a conventional TV.

The color system is not set correctly.

Parental lock is in use.

“4:3 PS” is selected when viewing on a conventional TV (aspect ratio 4:3).

Small tabs on the top of the cassette are removed.

Karaoke is activated.

The key control has been adjusted.

The built-in microprocessor may malfunction due to external electrical interference.

The path between the remote control and the remote sensor on the unit is blocked.

The batteries are exhausted.

Action

Press CANCEL/DEMO on the front panel. (See page 10.)

Check all connections and make corrections. (See pages 6 to 10.)

Reconnect the antennas correctly and securely.

•Change the position and direction of the AM loop antenna.

•Extend the FM antenna at the best position.

Clean or replace the disc. (See page 70.)

Plug the AC power cord.

Unlock the trays. (See page 17.)

Place the disc with the label side up.

Change the SURROUND SETTING to “AUTO” or “OFF.” (See page 62.)

Connect the video cord correctly.

Select correct color system (See page 8.)

Select the correct input on the TV or monitor.

Press PROGRESSIVE until “INTERLACE” appears on the display. (See page 17.)

Change the color system. (See page 8.)

Unlock the parental lock. (See page 65.)

Select “4:3 LB.” (See pages 11 and 61.)

Some DVDs are programed to always display no subtitle initially. If this happens, press SUBTITLE after starting play. (See pages 40 and 61.)

Some DVDs are programed to always use the original language initially. If this happens, press AUDIO after starting play. (See page 41.)

Cover the holes with adhesive tape.

Cancel the Karaoke mode. (See page 50.)

Cancel the Key control. (See page 50.)

Unplug the AC power cord and then plug it back in.

Remove the obstruction.

Replace the batteries.

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