Something not working?
Problems which you can resolve yourself.
During machine operation it is possible that one of the following alarm codes appears on the display and at the
same time the light 
, the light of the START/PAUSE button 
and one of the following lights start to flash:
-E10 + 
: problem with the water supply
-E20 + 
: problem with water draining
-E40 + 
: door open
Once the problem has been eliminated, press the START/PAUSE button 
to restart the programme. If after all checks, the problem persists, contact your local Service Centre.
| Problem | Possible cause |
|
|
|
• | The machine does not start up: | • The door is not firmly closed. (E40) |
|
| • The machine is not plugged in or there is no power |
|
| at the socket. |
|
| • The main fuse has blown. |
|
| • The programme selector dial is not positioned |
|
| correctly. |
|
| • The START/PAUSE button has not been |
|
| depressed. |
|
| • The DELAY START option has been selected. |
|
|
|
• | The machine does not fill: | • The water tap is closed. (E10) |
|
| • The inlet hose is squashed or kinked. (E10) |
|
| • The filter in the inlet hose is blocked. (E10) |
|
| • The door is not properly closed. (E40) |
|
|
|
• | The machine fills then empties | • The end of the drain hose is too low. Refer to |
| immediately: | relevant paragraph in “water drainage” section. |
|
| |
|
|
|
• | The machine does not empty | • The drain hose is squashed or kinked. (E20) |
| and/or does not spin: | • The option or has been selected. |
| • The drain filter is clogged. (E20) | |
|
| |
|
| |
• There is water on the floor: | • Too much detergent or unsuitable detergent | |
|
| (creates too much foam) has been used. |
|
| • Check whether there are any leaks from one of the |
|
| inlet hose fittings. It is not always easy to see this |
|
| as the water runs down the hose; check to see if it |
|
| is damp. |
|
| • The drain hose is damaged. |
|
|
|
• | Unsatisfactory washing results: | • Too little detergent or unsuitable detergent has |
|
| been used. |
|
| • Stubborn stains have not been treated prior to |
|
| washing. |
|
| • The correct temperature was not selected. |
|
| • Excessive laundry load. |
|
|
|
• | The machine vibrates or is | • The transit bolts and packing have not been |
| noisy: | removed. |
| • The support feet have not been adjusted. | |
|
| • The laundry is not evenly distributed in the drum. |
|
| • Maybe there is very little laundry in the drum. |
|
|
|
• | The door will not open: | • The programme is still running. |
|
| • The door lock has not yet released. |
|
| • The water level is above the bottom edge of the door. |
|
| • The machine is heating the water. |
|
|
|
24