Miele FAQs and Troubleshooting Solutions for W 1215 Washer Issues

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Frequently asked questions

The program was interrupted and a fault message appears.

	Issue	Possible cause	Solution*
	The buzzer sounds, and	The drain is blocked.	Clean the drain pump and
	the "Drain" indicator		lint trap. See "Washer care -
	flashes.		Cleaning the drain pump
	"- - -". appears in the		and lint trap".
	display.	The drain hose is too	The maximum drain pump
		high.	height should not exceed 4ft.
			(1.2 m).
	The buzzer sounds, and	The water intake is	Check to determine if:
	the "Intake" indicator	blocked.	– the water valve is open.
	flashes.		– the inlet hose is kinked.
	"- - -". appears in the		– the inlet hose is kinked.
	"- - -". appears in the	The inlet hose filter is	Clean the filter under running
	display.	The inlet hose filter is	Clean the filter under running
	display.	dirty.	water and carefully remove
		dirty.	water and carefully remove
			any large particles.
	The buzzer sounds, and	There is a fault.	Call the Miele Service
	the "Intake" and "Drain"		Department.
	indicators flash.
	"- - -". appears in the
	display.
	The buzzer sounds and	There is a fault.	Restart the program.
	the "Soak" and "Rinse"		If the fault message appears
	indicators flash. "- - -".		again, call Miele’s Technical
	appears in the display.		Service Department.

*To turn off the fault message: Turn off the washer using the "On/Off" button.

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Contents Operating instructions Contents Contents Important Safety Instructions Control panel Guide to the washerBefore using for the first time Using the washer Prepare and sort the laundryGeneral tips Select a program Load the laundryProgram guide Cold Med Temperatures Fabric Spin Laundry Care Speed Symbol WoolensSilk HandwashSelect wash options if needed Select the temperature and spin speed Special spin options HoldNo spin Add detergent Too little detergent may causeToo much detergent may cause Detergent Normal soilingHeavy soiling Water softener Water hardnessFabric softener Do not exceed the maximum level mark StarchCancelling Delay Start Select Delay Start if neededStart the program Activate the program lock if necessaryRemove the laundry Cancelling a program Making changes to the programInterrupting a program Drum door cannot be opened if Adding/removing laundry during a wash programChild Safety Lock Locking the washerElectronic program lock Cleaning the detergent drawer Cleaning the washerClean the siphon tube Washer careCleaning the drain pump Washer care Remove this guide for easy reference Quick GuideSort the laundry Quick GuideLoad the laundry Select a programSelect Delay Start if needed Select the temperature and spin speedAdd detergent Start the programNormal Options Cleaning the water inlet filters Cleaning the inlet hose filterCleaning the filter in the inlet valve Wash program cannot be started Frequently asked questionsProgram was interrupted and a fault message appears General issues with the washer Poor wash results Door will not open when the Door button is pressed Remove the tool Opening the drum door during a power failurePC Update Technical ServiceWarranty terms Optional accessoriesInstallation Instructions Help protect our environment Disposal of the packing materialDisposal of an appliance Front view InstallationBack view Installation site Installation Remove the shipping strutsDo not lift the washer by the drum door Pull out the shipping strut InstallationInstalling the shipping struts Level the washer Adjust the four leveling feetInstallation beneath a counter Reinstallation of the machine lidWasher stand with drawer Plumbing Optional accessory hose extensionTips for a hot water connection Water connectionDrainage Grounding Instructions Electrical connectionPage Page Page Alterations rights reserved

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