Miele W 1215 operating instructions Door will not open when the Door button is pressed

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Frequently asked questions

The door will not open when the "Door" button is pressed.

Possible cause	Solution
The washer is not hooked	Insert the plug into the outlet.
up to electricity.
The washer is not turned	Turn on the washer using the "On/Off" button.
on.
The program lock is	Deactivate the program lock as described in
activated.	"Locking the washer - Electronic program lock".
The Child Lock function is	Deactivate the Child Safety Lock as described in
activated.	"Locking the washer - Child Safety Lock".
Power failure	To open the the drum door, see "Frequently asked
	questions - Opening the drum door during a power
	failure."
The door was not properly	Push on the drum door and at the same time, press
closed.	the "Door" button.
There is still water in the	Clean the drain filter and the drain pump as
drum and the washer	described in "Cleaning and Care - Cleaning the
cannot drain it away.	drain pump".

As a safeguard against scalding, the drum door cannot be opened if the wash water temperature is over 130°F (55°C).

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Contents Operating instructions Contents Contents Important Safety Instructions Guide to the washer Control panelBefore using for the first time Using the washer Prepare and sort the laundryGeneral tips Load the laundry Select a programProgram guide Temperatures Fabric Spin Laundry Care Speed Symbol Woolens Cold MedSilk HandwashSelect wash options if needed Select the temperature and spin speed Special spin options HoldNo spin Add detergent Too little detergent may causeToo much detergent may cause Detergent Normal soilingHeavy soiling Water hardness Water softenerFabric softener Starch Do not exceed the maximum level markSelect Delay Start if needed Cancelling Delay StartStart the program Activate the program lock if necessaryRemove the laundry Cancelling a program Making changes to the programInterrupting a program Adding/removing laundry during a wash program Drum door cannot be opened ifChild Safety Lock Locking the washerElectronic program lock Cleaning the washer Cleaning the detergent drawerClean the siphon tube Washer careCleaning the drain pump Washer care Quick Guide Remove this guide for easy referenceQuick Guide Sort the laundryLoad the laundry Select a programSelect the temperature and spin speed Select Delay Start if neededAdd detergent Start the programNormal Options Cleaning the water inlet filters Cleaning the inlet hose filterCleaning the filter in the inlet valve Frequently asked questions Wash program cannot be startedProgram was interrupted and a fault message appears General issues with the washer Poor wash results Door will not open when the Door button is pressed Opening the drum door during a power failure Remove the toolTechnical Service PC UpdateWarranty terms Optional accessoriesInstallation Instructions Help protect our environment Disposal of the packing materialDisposal of an appliance Installation Front viewBack view Installation site Installation Remove the shipping strutsDo not lift the washer by the drum door Installation Pull out the shipping strutInstalling the shipping struts Adjust the four leveling feet Level the washerInstallation beneath a counter Reinstallation of the machine lidWasher stand with drawer Optional accessory hose extension PlumbingWater connection Tips for a hot water connectionDrainage Electrical connection Grounding InstructionsPage Page Page Alterations rights reserved

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