Miele W 1215 operating instructions General issues with the washer

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Frequently asked questions


General issues with the washer


Issue	Possible cause	Solution
The "Oversudsing"	The machine has	Use less detergent in the
indicator lights.	oversudsed.	next wash program.
The Main wash"	There is a fault.	Restart the program.
indicator flashes.		If the fault message appears
		again, call Miele’s Technical
		Service Department.
The washer shakes	The washer’s four feet	Level the machine (see
during the spin cycle.	are not resting evenly	Installation Instructions.)
	on the floor.
There are unusual	There is no fault. Lapping sounds at the beginning
sounds coming from the	and end of the pump process are normal.
drain pump.
A large amount of	The water pressure is	– Clean the water intake
detergent residue	too low.	hose filter under running
remains in the		water and carefully
dispenser drawer.		remove any large
		particles.
		– Select the "Sensitive"
		button.
The fabric softener is	The siphon tube is	Clean the siphon tube (see
not completely	incorrectly positioned	"Cleaning and care-
dispensed, or too much	or clogged.	"Cleaning the detergent
water remains in the		dispenser drawer").
fabric softener
compartment §.

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Contents Operating instructions Contents Contents Important Safety Instructions Guide to the washer Control panelBefore using for the first time Prepare and sort the laundry Using the washerGeneral tips Load the laundry Select a programProgram guide Silk Temperatures Fabric Spin Laundry Care Speed Symbol WoolensCold Med HandwashSelect wash options if needed Select the temperature and spin speed Hold Special spin optionsNo spin Too little detergent may cause Add detergentToo much detergent may cause Normal soiling DetergentHeavy soiling Water hardness Water softenerFabric softener Starch Do not exceed the maximum level markStart the program Select Delay Start if neededCancelling Delay Start Activate the program lock if necessaryRemove the laundry Making changes to the program Cancelling a programInterrupting a program Adding/removing laundry during a wash program Drum door cannot be opened ifLocking the washer Child Safety LockElectronic program lock Clean the siphon tube Cleaning the washerCleaning the detergent drawer Washer careCleaning the drain pump Washer care Quick Guide Remove this guide for easy referenceLoad the laundry Quick GuideSort the laundry Select a programAdd detergent Select the temperature and spin speedSelect Delay Start if needed Start the programNormal Options Cleaning the inlet hose filter Cleaning the water inlet filtersCleaning the filter in the inlet valve Frequently asked questions Wash program cannot be startedProgram was interrupted and a fault message appears General issues with the washer Poor wash results Door will not open when the Door button is pressed Opening the drum door during a power failure Remove the toolWarranty terms Technical ServicePC Update Optional accessoriesInstallation Instructions Disposal of the packing material Help protect our environmentDisposal of an appliance Installation Front viewBack view Installation site Remove the shipping struts InstallationDo not lift the washer by the drum door Installation Pull out the shipping strutInstalling the shipping struts Adjust the four leveling feet Level the washerReinstallation of the machine lid Installation beneath a counterWasher stand with drawer Optional accessory hose extension PlumbingWater connection Tips for a hot water connectionDrainage Electrical connection Grounding InstructionsPage Page Page Alterations rights reserved

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