Miele W 1215 installation instructions Program was interrupted and a fault message appears

Frequently asked questions

The program was interrupted and a fault message appears.

Issue	Possible cause		Solution*
The buzzer sounds, and	The drain is blocked.	Clean the drain pump and
the "Drain" indicator		lint trap. See "Cleaning and
flashes.		Care - Cleaning the drain
"- - -". appears in the		pump and lint trap".
display.	The drain hose is too	The maximum drain pump
	high.	height should not exceed
		4 ft. (1.2 m).
The buzzer sounds, and	The water intake is	Check to determine if:
the "Intake" indicator	blocked.	–	the water valve is open.
flashes.		–	the inlet hose is kinked.
"- - -". appears in the
	The inlet hose filter is	Clean the filter under running
display.
	dirty.	water and carefully remove
		any large particles.
The buzzer sounds, and	There is a fault.	Call the Miele Service
the "Intake" and "Drain"		Department.
indicators flash.
"- - -". appears in the
display.
The buzzer sounds and	There is a fault.	Restart the program.
the "Soak" and "Rinse"		If the fault message appears
indicators flash. "- - -".		again, call Miele’s Technical
appears in the display.		Service Department.

*To turn off the fault message: Turn off the washer using the "On / Off" button.

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