Miele W 1215 installation instructions General issues with the washer

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Frequently asked questions


General issues with the washer

Issue	Possible cause	Solution
The "Oversudsing"	The machine has over	Use less detergent in the
indicator lights.	sudsed.	next wash program.
The "Main wash"	There is a fault.	Restart the program.
indicator flashes.		If the fault message appears
		again, call Miele’s Technical
		Service Department.
The washer shakes	The washer’s four feet	Level the machine (see
during the spin cycle.	are not resting evenly	Installation Instructions).
	on the floor.
There are unusual	There is no fault. Lapping sounds at the beginning
sounds coming from	and end of the pump process are normal.
the drain pump.
A large amount of	The water pressure is	– Clean the water intake
detergent residue	too low.	hose filter under running
remains in the		water and carefully
dispenser drawer.		remove any large
		particles.
		– Select the "Sensitive"
		button.
The fabric softener is	The siphon tube is	Clean the siphon tube (see
not completely	incorrectly positioned	"Cleaning and care-
dispensed, or too much	or clogged.	Cleaning the detergent
water remains in the		dispenser drawer").
fabric softener
compartment §.

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Contents Operating and Installation Instructions Washer 1215 Contents Plumbing Important Safety Instructions Guide to the washer Control panelBefore using for the first time Using the washer Prepare and sort the laundryGeneral tips Load the laundry Select a program Close the drum doorProgram guide Temperatures Fabric Spin Laundry Care Speed Symbol Woolens Cold MedSilk HandwashSelect wash options if needed Select the temperature and spin speed Special spin options Hold No spinTo start the final spin To finish the programAdd detergent Too little detergent may causeToo much detergent may cause Detergent Liquid detergent insertDetergent Water hardnessWater softener Normal soilingFabric softener Starch Fabric dye Do not exceed the maximum fill levelSelect Delay Start if needed Canceling Delay StartStart the program Activate the program lock if necessaryRemove the laundry Canceling a program Making changes to the programInterrupting a program Adding / removing laundry during a wash program Drum door cannot be opened ifElectronic program lock Child Safety Lock Locking the washerCleaning and Care Cleaning the washerCleaning the drum Desclaing the washerCleaning the detergent drawer Cleaning the drain pump and lint trap Open the access panelQuick Guide Remove this guide for easy referenceQuick Guide Sort the laundryLoad the laundry Select a programSelect the temperature and spin speed Select Delay Start if neededAdd detergent Start the programNormal Options Cleaning and Care Cleaning the water inlet filters Cleaning the inlet hose filterCleaning the filter in the inlet valve Changing the light bulb Frequently asked questions Wash program cannot be startedProgram was interrupted and a fault message appears General issues with the washer Poor wash results Door will not open when the Door button is pressed Opening the drum door during a power failure Open the lint trap doorAfter sales service PC UpdateOptional accessories RepairsInstallation Instructions Help protect our environment Disposal of the packing materialDisposal of an appliance Installation Front viewBack view Installation site InstallationRemoving the shipping struts Do not lift the washer by the drum doorInstallation Pull out the shipping strutInstalling the shipping struts Adjust the four leveling feet Level the washerInstallation beneath a counter Washer stand with drawer Reinstallation of the machine lid Washer / Dryer StackHose extension optional accessory PlumbingWater connection Do not connect the washer to hot water onlyTips for a hot water connection Drainage Electrical connection Electrical Instructions

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