Miele W 1215 installation instructions Door will not open when the Door button is pressed

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Frequently asked questions

The door will not open when the "Door" button is pressed.

Possible cause	Solution
The washer has no	Insert the plug into the outlet.
power.
The washer is not	Turn on the washer using the "On / Off" button.
turned on.
The program lock is	Deactivate the program lock as described in "Locking
activated.	the washer - Electronic program lock".
The Child Lock function	Deactivate the Child Safety Lock as described in
is activated.	"Locking the washer - Child Safety Lock".
Power failure	To open the drum door, see "Frequently asked
	questions - Opening the drum door during a power
	failure."
The door was not	Push on the drum door and at the same time, press
properly closed.	the "Door" button.
There is still water in	Clean the drain filter and the drain pump as
the drum and the	described in "Cleaning and Care - Cleaning the drain
washer cannot drain it	pump".
away.

As a safeguard against scalding, the drum door cannot be opened if the wash water temperature is over 130°F (55°C).

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Contents Operating and Installation Instructions Washer 1215 Contents Plumbing Important Safety Instructions Guide to the washer Control panelBefore using for the first time General tips Using the washerPrepare and sort the laundry Load the laundry Select a program Close the drum doorProgram guide Silk Temperatures Fabric Spin Laundry Care Speed Symbol WoolensCold Med HandwashSelect wash options if needed Select the temperature and spin speed To start the final spin Special spin options HoldNo spin To finish the programToo much detergent may cause Add detergentToo little detergent may cause Detergent Liquid detergent insertWater softener DetergentWater hardness Normal soilingFabric softener Starch Fabric dye Do not exceed the maximum fill levelStart the program Select Delay Start if neededCanceling Delay Start Activate the program lock if necessaryRemove the laundry Interrupting a program Canceling a programMaking changes to the program Adding / removing laundry during a wash program Drum door cannot be opened ifElectronic program lock Child Safety Lock Locking the washerCleaning the drum Cleaning and CareCleaning the washer Desclaing the washerCleaning the detergent drawer Cleaning the drain pump and lint trap Open the access panelQuick Guide Remove this guide for easy referenceLoad the laundry Quick GuideSort the laundry Select a programAdd detergent Select the temperature and spin speedSelect Delay Start if needed Start the programNormal Options Cleaning and Care Cleaning the filter in the inlet valve Cleaning the water inlet filtersCleaning the inlet hose filter Changing the light bulb Frequently asked questions Wash program cannot be startedProgram was interrupted and a fault message appears General issues with the washer Poor wash results Door will not open when the Door button is pressed Opening the drum door during a power failure Open the lint trap doorOptional accessories After sales servicePC Update RepairsInstallation Instructions Disposal of an appliance Help protect our environmentDisposal of the packing material Installation Front viewBack view Removing the shipping struts Installation siteInstallation Do not lift the washer by the drum doorInstallation Pull out the shipping strutInstalling the shipping struts Adjust the four leveling feet Level the washerInstallation beneath a counter Washer stand with drawer Reinstallation of the machine lid Washer / Dryer StackHose extension optional accessory PlumbingTips for a hot water connection Water connectionDo not connect the washer to hot water only Drainage Electrical connection Electrical Instructions

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