Water on the floor around the washing machine...
●Is the fill hose tightened? If so, replace the rubber washers and
●Is the standpipe or the household drain blocked? If so, clear the blockage yourself or call a plumber.
●Is there clothing or dirt between the door gasket and the door glass? Ensure that the door glass and gasket are kept clean and free of laundry when loading the machine.
The machine does not spin…
●Water has not drained from the machine? Check the points highlighted above.
●Have you selected an option that changes the spin profile (change of spin speed on the selector)? Check the feature in the description of the controls.
●Is the load unbalanced? To reduce noise and vibration and improve the machine’s reliability and life, the machine is fitted with an electronic sensor that detects if the load is unbalanced. To improve the spin performance the load can be
The machine is noisy or vibrates a lot during the cycle…
●Has the transit system been fully removed? (see Unpacking the Product).
●Are there any loose items in the pockets of clothing that can rattle in the drum and cause damage?
●Is the load unbalanced? Stop the programme, redistribute the load and restart.
The programme takes a long time…
●Some programmes do take a long time (over 2.5 hours). Low water pressure can increase the length of the programme.
The door will not open…
●Has the programme finished? Is the END light illuminated? If not the programme is not complete. Has the door locked light gone out? If not wait a further two minutes and the light will go out and you will be able to open the door.
●Has the programme finished but the door remains locked? The display reads Error 2. Turn the machine to OFF to reset the machine and this will allow the door to open.
●If water remains in the drum refer to 'Water does not drain away…' above.
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