Hoover WDYN D8P manual After Sales Service, Customer Service, Guarantee, 08444 810

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After Sales Service

Customer Service

At Hoover, we aim to make appliances that are reliable and long lasting. However, should your appliance need to be serviced during its working life, no one is more qualified to maintain your appliance than our own Hoover Service engineers. To book a service call or to ask our customer service advisors for help on using your appliance, please call:

08444 995599

or contact us online

www.hoover.co.uk

Please have your model and serial numbers at hand when calling our service department, as they will require this information.

(Telephone lines open: Monday to Friday 8.30am to 5pm, Saturday 9am to 5pm, Sunday 10am to 4pm). We may record your phone calls with our representatives to monitor and improve the quality of service we provide.

Guarantee

Your new Hoover appliance automatically comes with a 12-month call out, parts and labour guarantee.

Register your appliance now by calling

08444 810 157

or register online

www.hoover.co.uk

Providing that you register your purchase, Hoover guarantees all parts of this product for 5 years from the date of purchase. During the first year Hoover approved engineers will replace or repair all defective parts free of charge, except for parts subject to fair wear and tear, such as interior lamps.

In years 2-5 replacement parts will be supplied free only if fitted in the UK or Republic of Ireland by Hoover and the appropriate labour charges paid. An extended warranty may be purchased to also cover the labour costs. Please ask our customer service advisors for cost details or complete the enclosed form.

To qualify for benefits under the guarantee, you must be able to provide proof of date of purchase and the appliance must have been supplied, maintained and used in accordance with Hoover instructions.

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Contents Instruction Book Contents Guarantee IntroductionDelivery information Customer Service Technical dataCaring for the environment European Directive 2002/96/ECInstructions Page Unpacking the Product Installation Electricity SupplyWater Supply Connecting the Cold Water Supply Connecting the drainage pipe Testing the Installation Levelling The MachinePage Description of the Machine Turning the Machine On Cancelling and Changing the ProgrammeControl Panel Start Pause ButtonDigital Display Wash TemperatureDoor Locked indicator Spin SpeedDrying Programme Indicators Delay StartKG Mode Indicator Wash Length IndicatorNight & Day TemperatureWash Options Sensitive CareWash Time Selector DRY Options Out of Balance protection Automatic FeaturesKG Mode Half Load Pulse TechnologyColoureds Programme DescriptionsCotton with Pre Wash SyntheticsSports DelicateRapid Wool & SilkWash & Dry 59’ High DryLow Dry All BabyProgramme Guide ProgrammeLength of Programme Detergent Dispensing in the drum LaundryDispensing instructions Items to avoidWashing Advice Running a Wash Cycle When the programme has finished Drying Advice Items to avoid when dryingSort the load before drying Selecting the drying programme Running a Dry CycleSorting the laundry Starting the drying cycleEstimated drying times of Sensor Dry programmes Cleaning the door glass Care and MaintenanceCleaning the soap dispenser Cleaning the filterMaintenance wash Defects you can remedy yourself Problem Solving GuideWater does not drain away… error 3 will be displayed Machine will not start…Machine is noisy or vibrates a lot during the cycle… Water on the floor around the washing machineMachine does not spin… Programme takes a long time…Problem with the dispenser… Error 9 is displayed…Clothes load is not dry… Power Failure Guarantee After Sales ServiceCustomer Service 0844401204 556 Guarantee excludesSpares and Accessories BrochuresPage Page Page Page EnItalie enItalie