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Xantrex Technology IP1012 AL manual Out of Warranty Service, Information About Your System

Models: IP1012 AL

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Out of Warranty Service

Warranty and Return

Out of Warranty Service

If the warranty period for your IP1012 AL Inverter/Charger with Ignition Protection has expired, if the unit was damaged by misuse or incorrect installation, if other conditions of the warranty have not been met, or if no dated proof of purchase is available, your unit may be serviced or replaced for a flat fee.

To return your IP1012 AL Inverter/Charger with Ignition Protection for out of warranty service, contact Xantrex Customer Service for a Return Material Authorization (RMA) number and follow the other steps outlined in “Return Procedure” on page WA–3.

Payment options such as credit card or money order will be explained by the Customer Service Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units with excessive damage, an additional fee will be charged. If applicable, you will be contacted by Customer Service once your unit has been received.

Information About Your System

As soon as you open your IP1012 AL Inverter/Charger with Ignition Protection package, record the following information and be sure to keep your proof of purchase.

Serial Number	___________________________	Product Number	805-1011
Purchased From	___________________________	Purchase Date	________________

If you need to contact Customer Service, please record the following details before calling. This information will help our representatives give you better service.

❐ Type of installation (e.g. RV, truck)		______________________________
❐ Length of time inverter has been installed		______________________________
❐	Battery/battery bank size	______________________________
❐ Battery type (e.g. flooded, sealed gel cell, AGM)		______________________________
❐ DC wiring size and length		______________________________
❐	Alarm sounding?	______________________________
❐ Description of indicators on front panel		______________________________
❐ Appliances operating when problem occurred		______________________________
❐	Description of problem	______________________________

________________________________________________________________________________

WA–4	975-0337-01-01

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Xantrex Technology IP1012 AL manual Out of Warranty Service, Information About Your System

Contents

IP1012 AL IP1012 AL Inverter/Charger with Ignition ProtectionOwner’s Guide Page Owner’s Guide IP1012 AL Inverter/ Charger with Ignition ProtectionNotice of Copyright About XantrexTrademarks Exclusion for DocumentationScope About This GuidePurpose AudienceConventions Used Related InformationImportant Safety Information General PrecautionsPrecautions When Working With Batteries Precautions for Using Rechargeable Devices1 Introduction Contents3 Maintenance 2 OperationTroubleshooting 4 TroubleshootingA Specifications 1 Introduction Inverter/charger Features Operating Features Charger features 2 Operation AC loads Planning for AC LoadsType of Loads DC loads Ambient TemperatureProblem loads Calculating Size of an AC Load Battery condition Factors affecting load Minutes ApplianceWatts HoursRunning the Alternator While Operating AC and DC Loads Indication Switch settings Figure 2-3 Remote switch with indicator lightsUsing the Remote Switch The switch shown in Figure 2-3 is used to disable the inverter. Theindicators lights SwitchThe switch indicator lights i.e., LED provide information about the the lights will behave like thisTurning the Inverter On and Running Loads Running in Extremes Of Hot or Cold TemperaturesOperating the Inverter/Charger Restarting After a ShutdownMiscellaneous Hints Battery ChargingUsing Shorepower disconnecting the IP1012 AL from the batteries 3 MaintenanceChapter 3, “Maintenance” provides procedures for removing or connecting the AC input and output cablesTo remove the terminal cap Maintaining the Inverter/chargerChecking Terminals Connecting Disconnecting and Connecting the BatteriesDisconnecting WARNING Explosion or Fire To disconnect from the batteryWARNING Correct Fuse Type Replacing the FuseWARNING Possible popping sound and sparks CAUTION Do not overtighten fuse nuts To replace the fuseTo reconnect Removing and Reconnecting AC CablesTo remove the AC cables 4 Troubleshooting Troubleshooting Common ProblemsSymptom Blinking Lights on the Remote SwitchTroubleshooting reference Continued Possible ProblemTable 4-2 Charger indicator blink patterns Table 4-3 Inverter indicator blink patternsA Specifications All specifications are subject to change without noticePhysical Specifications Physical specificationsInverter Specifications Charger Specifications Charger specificationsTransfer and general specifications Transfer and General SpecificationsCharger specifications Continued Figure A-1 Output surge rating Figure A-2 Charging current versus temperature derating curveRating Curves and Charging Profiles PowerFloat Charge Figure A-3 Three-stage charging profileBulk DC VoltagePage Index extension cord see connection cordPage Warranty and Return Information WarrantyDisclaimer ProductExclusions Return Material Authorization PolicyReturn Procedure Out of Warranty Service Information About Your SystemPage 1 800 994 7828 Fax toll free NA Xantrex Technology Inc1 800 670 0707 Tel toll free NA 1 360 925 5097 Tel direct 975-0337-01-01