Maxtor 20274700 warranty Maxtor Shared Storage Drive Two Year Limited Warranty

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Maxtor Shared Storage Drive - Two Year Limited Warranty

Europe, Africa and the Middle East

Maxtor’s warranty obligations are limited to the terms set forth below: Please note that Maxtor reserves the right to update from time to time the warranty terms provided for new purchases of Maxtor products, and to establish the effective date of those updated warranty terms. Please refer to www.maxtor.com for the then current form of Limited Warranty Statement for Maxtor brand products.

Please note that Maxtor products are distributed outside the United States and Canada through local authorized distributors and resellers (“Resellers”). These Resellers generally offer a consumer warranty, and associated warranty services, to consumer purchasers. Maxtor recommends that consumers in these jurisdictions first contact the Reseller from whom they purchased the Maxtor product for all issues with regard to product defects and the applicable product warranty. For a listing of Resellers offering warranty service in your specific jurisdiction, please refer to www.maxtor.com. Maxtor warrants to the original consumer purchaser (“you” or “your”) that new Maxtor disk drive products (“Products”) will be free from defects in material and workmanship for the Standard Warranty Period for the relevant product, which is two (2) years unless otherwise specified on www.maxtor.com with respect to specific products or geographies. The start of the warranty period is the documented date of your purchase of the Product from Maxtor or Maxtor’s authorized reseller. In the absence of a documented purchase date, the start of the warranty period will be deemed to be the date that Maxtor originally shipped the Product from its point of manufacture to Maxtor’s customer. The Standard Warranty Period for the various Products marketed by Maxtor and the geographies in which they are sold is detailed on www.maxtor.com.

The warranty on replacement Products is the remainder of the warranty on the original Product or 90 days, whichever is longer.

The Products are manufactured from parts and components that are new or equivalent to new in accordance with industry standards.

If you discover a defect in material and workmanship for the Standard Warranty Period and Maxtor agrees that the defect exists, Maxtor will, at its option, repair or replace the Product at no charge to you, provided it is returned during the Standard Warranty Period, with transportation charges prepaid, to the facility designated by Maxtor. The Product must be properly packaged in Maxtor or Maxtor-approved packaging, with the Return Material Authorization (RMA) number clearly displayed on the outside of the packaging, to obtain warranty service. Products that fail within the first 30 days after purchase will be replaced with a new Product. Maxtor may require proof of purchase documentation prior to issuing the replacement Product.

If Maxtor elects to repair a Product, Maxtor owns all parts removed from the repaired Product. Maxtor uses new and reconditioned parts or Products made by itself or various manufacturers in conjunction with warranty repairs and replacement Products. Repair parts or replacement Products may, at Maxtor’s option, include an equal or better model or features.

Maxtor has no responsibility whatsoever with regard to any content or data on returned Products.

To request warranty service and before returning a Maxtor product, please contact the Maxtor Service Center. Refer to the Maxtor Installation Guide or www.maxtor.com for your online guide to find the appropriate telephone number for obtaining customer assistance within your jurisdiction and the proper address for shipping authorized returns. Once the Maxtor Service Center determines that a repair is required, Maxtor will issue an RMA number. A copy of your receipt or bill of sale bearing the name and location of Maxtor’s