TROUBLESHOOTING & CUSTOMER SUPPORT
PROBLEM | POSSIBLE CAUSE | SOLUTION |
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Unit fails to heat up. Heating | Unit is not plugged in. | Plug electrical cord into outlet. |
Indicator Light does not |
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illuminate. | Household Circuit Breaker / | Reset Circuit Breaker / Ground |
| Ground Fault Interrupter has | Fault Interrupter, or replace fuse. |
| tripped or blown a fuse. | If you need assistance, contact a |
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| licensed electrician. |
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Unit heats up, but fails to Steam. | Water reservoir is empty. | Refill water reservoir using |
Heating Indicator Light does |
| procedures on page 10 of this |
illuminate. |
| manual. |
(Note: Allow proper time for unit |
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Mineral | Follow Removing Mineral | |
to heat up and begin producing |
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steam.) |
| of this manual. |
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| Steam Button is not being | Press and hold the Steam Button |
| pressed. | for a few seconds for steam to |
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| begin flowing. |
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Steam output is intermittent. | Mineral | It is normal for unit to periodically |
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| stop steaming for a few seconds. |
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| If steam stays off for longer |
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| periods, follow Removing |
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| Mineral |
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| on page 13 of this manual. |
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| Steam Button not being pressed | For continuous steam, press and |
| continuously. | hold Steam Button. |
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Loud pumping sound when | Low water level in water | Refill water reservoir using |
Steam Button is pressed. | reservoir. | procedures on page 10 of this |
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| manual. |
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| CUSTOMER SUPPORT |
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| For problems with your Fabric Steamer & Iron, please refer to the troubleshooting solutions located |
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| above. Additional inquiries should be directed to our Customer Support services through our Web |
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| site, www.SteamFast.com, on the Service Request Web page. |
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| If you do not have internet access, you may also contact our Customer Support Department by |
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| telephone, at (800) |
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| NOTE: In order for our customer service representatives to help you as quickly and efficiently |
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| as possible, please have the following information ready before calling: |
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| • Purchase information (where and when you purchased this product) |
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| • Product Serial Number |
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14 |
| Top Innovations, Inc. | |
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical shock, or injury, the following basic safety precautions should always be followed when using an electrical appliance.
READ ALL INSTRUCTIONS BEFORE USE
1.Use Fabric Steamer & Iron only for its intended purpose as indicated in this manual.
2.To reduce risk of contact with hot water emitting from steam vents, check appliance before each use by holding it away from body and pressing Steam Button. Do not operate unit if steam vents are blocked.
3.To protect against risk of electric shock, do not immerse unit in water or other liquids. Do not use power cord or Steam Hose as handle, or allow them to be crimped.
4.Lighted On/Off Switch should always be set to “OFF” position before plugging or unplugging unit from outlet. Never yank cord to disconnect from outlet; instead, grasp plug and pull to disconnect.
5.Do not allow power cord to touch hot surfaces. Allow unit to cool completely before putting away. Loop power cord loosely around unit when storing.
6.Always disconnect unit from electrical outlet when filling with water or emptying and when not in use.
7.Do not operate iron with a damaged power cord or if the iron has been dropped or damaged. To avoid risk of electrical shock, do not disassemble unit; take it to a qualified service repair person for examination and repair. Incorrect reassembly can cause a risk of electrical shock when unit is used.
8.Close supervision is required for any appliance being used near children, pets and plants. Do not leave unit unattended while plugged in or on a table or ironing board.
9.Burns can occur from touching hot metal parts, hot water, or steam. Do not touch Ironing Plate or attempt to connect Fabric Brush while unit is in use. Use caution when you turn unit
10.If Heating Indicator Light does not illuminate, unit is not operating normally. Immediately disconnect from power supply and have unit serviced by qualified service personnel.
SAVE THESE INSTRUCTIONS!
FOR HOUSEHOLD USE ONLY
Top Innovations, Inc. | 3 |