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Problem | Possible cause | Possible solution |
| You did not remove the | Remove the packaging and/or |
| packaging and/or the | the transit bolts. Refer to 'Instal- |
| transit bolts. | lation'. |
| The load is very small. | Add more laundry in the drum. |
The appliance fills | The end of the drain | Make sure that the drain hose is |
with water and | hose is too low. | in the correct position. |
drain immediate- |
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ly. |
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The washing re- | The detergent you used | Increase the detergent quantity |
sults are not satis- | was not sufficient or cor- | or use a different one. |
factory. | rect. |
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You did not remove the stubborn stains before you wash the laundry.
Use special products to remove the stubborn stains.
| You set a not correct | Make sure that you set the cor- | ||
| temperature. | rect temperature. | ||
| Too much laundry load. | Decrease the laundry load. | ||
The internal lamp | The lamp is burned. | To replace the lamp, contact the | ||
is off. |
| service centre. | ||
After a steam | The appliance is not ac- | Check the levelling and adjust | ||
programme, gar- | curately levelled. | the appliance by raising or lower- | ||
ments are partial- |
| ing the feet. | ||
ly wet. |
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After a steam | A wrong STEAM pro- | Note the composition of the fab- | ||
programme, gar- | gramme has been selec- | ric. | ||
ments are not suf- | ted (e.g. Synthetic in- |
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ficiently smooth. | stead of Cotton). |
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| Excessive laundry load. | Reduce the laundry load | ||
The drum is emp- | It is necessary to set a |
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Press button | 1 | to deactivate | ||
ty and the display | tare. | the appliance and to activate it | ||
shows there is |
| again. | ||
some weight in . |
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The drum is full | You loaded the laundry |
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Press button | 1 | to deactivate | ||
but the display | before to activate the | the appliance . Empty the drum | ||
shows 0.0 kg. | appliance. | and obey to the necessary steps. | ||
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| (Refer to 'Loading the laundy') | ||
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After the check, activate the appliance. The programme continues from the point of interruption.
If the problem occurs again, contact the service centre.
If the display shows other alarm mes- sage, contact the service centre.