John Lewis JLBIWM 1402 instruction manual Repairs After sales service, 0870 01

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Repairs - After sales service

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact our extended warranty administrators by telephoning:

0870 01 07887

They will give you details for your local Service Force Centre. Service Force are the appointed national appliance repair agents responsible for warranty repairs to this appliance.

Before calling out an engineer, please ensure you have read the details under the heading “Something Not Working”.

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of fault

4.The purchase date and found on your receipt.

5.The model and serial number of the appliance (found on the rating plate - see picture)

So that you always have these numbers to hand, we recommend you to make a note of them here.

Model................................................................................................

PNC...................................................................................................

SN.......................................................................................................

Your washing machine is covered by a 3 year parts and labour guarantee (see separate details given at point of sale). Please retain your purchase receipt safely for the service .

 

Mod

 

Prod. No

P0042 BD

Ser. No

 

Please note that a valid purchase receipt is required for in-guarantee service calls.

Spare parts

An authorised service engineer should service this product, and only genuine spare parts should be used. Under no circumstances should you attempt to repair the machine yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Service Force Centre.

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Contents Jlbiwm Installation Child safetyUse Environmental information Maintenance and cleaning ServiceMaterials marked with the symbol are recyclable Ecological hintsContents Prewash Main wash Fabric softener Child safety featureDescription of the appliance Detergent dispenser drawerSpin button Control panelProgramme selector dial Programme options buttonsDisplay Wash time Prewash buttonQuick button Extra rinse buttonDelay start button Start/Pause buttonDoor lock light First use Select the desired options Select the Delay startHow to interrupt a programme Select the spin speed or None optionLeave the door ajar in order to air the washing machine End of programmeAfter a few minutes, you can open the door Remove the laundry from the washing machineBath robe Hints & tips on washing1000g = 1 kg SheetImportant notes Wash care symbolsWashing programmes Soak Off / ResetProgramme Consumptions DescriptionMaintenance and cleaning Screw the pump cover fully Cleaning the water inlet filterEmergency emptying out Remove any objects from the pump impeller by rotating itSomething not working Door will not open Green Start/Pause lightMachine vibrates when SpinningTechnical specifications InstallationPlumbing Installation on a suspended floorUnpacking PositioningInto a drainage standpipe Water inletWater drainage Appliance must be connected to a cold water supplyLevelling Interest of the environmentOnto a sink outlet spigot Electrical connection Permanent connection Blue- Neutral Brown- Live Building-in Preparation and assembly of the doorStrip of beading approximately 605 mm W, x 5 mm 0870 01 Repairs After sales service34/08 132 963