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Troubleshooting
Problem | Possible Cause | Solution |
Door cannot be | ●●There is still some water in the washing | ●●Run the Drain program to |
opened. | machine. | drain water. |
| ●●Child lock may be activated. | ●●Deactivate the child lock. |
| ●●Washing machine may be switched off | (See page 8) |
| ●●Push the POWER button to | |
| before the door lock is released. | switch power on. The door |
|
| lock will be released if there |
|
| is no water in the drum. |
Buttons do not | ●●Child lock may be activated. | ●●Deactivate the child lock. |
work. | ●●Settings cannot be changed while a | (See page 8) |
| program is in progress. |
|
Water is not | ●●The water tap may not be turned on. | ●●Turn on the water tap. |
supplied. | ●●The water supply hose may be frozen. | ●●Make sure that the water |
| ●●The water supply hose may be kinked or | supply hose is not frozen. |
| ●●Straighten the water inlet | |
| pinched. | hose. |
| ●●The water supply filter may be clogged. | ●●Clean the water inlet filter. |
|
| (See page 18) |
Displayed | ●●Washing time may be prolonged if the load | ●●This is not a malfunction. |
remaining time | is unbalanced, as the washing machine tries |
|
changes. | to correct the imbalance. | ●●Use the appropriate amount |
| ●●Washing time may be prolonged when there | |
| is too much foam, as the additional action of | of detergent. |
| eliminating it is necessary. | ●●This is not a malfunction. |
| ●●The remaining time is continually corrected | |
| and may change during the program. |
|
There’s no foam or | ●●The amount of foam varies depending on | ●●Use the appropriate amount |
hardly any foam. | the temperature, level of soiling and water | of detergent. |
| ●●Detergenthardness. may remain undissolved if it is |
|
| poured directly into the drum. |
|
There’s a lot of | ●●You may have used too much detergent. | ●●Use the appropriate amount |
foam. | ●●The amount of foam varies depending on | of detergent. |
| the temperature, level of soiling and water |
|
| hardness. |
|
Detergent in the | ●●You may not have selected the PREWASH | ●●If you are using prewash, |
dispenser is not | option. | push the PREWASH button. |
washed away. | ●●The detergent in the dispenser is for |
|
| prewash only. |
|
Rinsing begins | ●●If there is imbalance in the drum, rinsing | ●●This is not a malfunction. |
before spinning | restarts automatically to correct it for safety |
|
finishes. | reasons. |
|
The drum stops and | ●●If there is imbalance in the drum, the washing | ●●This is not a malfunction. |
rotates repeatedly | machine tries to correct the imbalance by |
|
during spin. | repeatedly rotating and stopping. |
|
Spin cycle | ●●Intermittent spinning of the tub helps the | ●●Add one or two bath towels |
repeatedly starts | spin process to operate quietly. | to the drum. |
and stops. | ●●The laundry may be too light. |
|
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