Hitachi Understanding Washing Machine Error Codes and GE Water Softener Troubleshooting

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Error Codes

Code	Description	Possible Cause	Solution
C01	Water is not	●●Water tap may not be turned on.	Check water tap, water
	supplied.	●●Water inlet filter may be clogged.	inlet filter, water line and
		●●Water line or water hose may be frozen.	water hose.
		●●Water supply may be cut off.
C02	Water is not	●●Drain hose or drain pump may be clogged.	Check drain hose, drain
	drained.	●●Drain hose may be kinked or frozen.	pump and drain outlet.
		●●Drain hose may not be set correctly.	If C02 still appears after
		●●Height of the drain outlet may be too high.	removing the possible
			cause, please contact
			your local service center
			for repair.
C04	Spin cycle does	●●Clothes may be imbalanced in the drum.	Add a few clothes to the
	not function.	●●You may be washing only one heavy item	drum. (Spinning only
		such as a cotton blanket or jeans, or small	one item may result in
		items in a laundry net.	imbalance.)
		●●You may be washing too many large items
		such as bed sheets.
		●●The washing machine may be installed on
		a slanting floor or may not be level.
		●●You may be washing waterproof or anti-
		slip treated items.
		ÆÆPage 9 : Before You Start Washing
		(Sorting the laundry)
C08	Door lock does	●●The door may be open.	Check the door and close
	not function.	●●The door may not be closed completely.	firmly.
C09	Door unlock does	●●Laundry may be exceeded 8 kg and door	Switch power off and
	not function.	is pushed from inside.	press the door to close
			tightly. Hold that position
			and switch power on, and
			wait until the door lock is
			released.
C14	Malfunction of	●●There may be other appliances that generate	Move the appliances away
	vibration sensor	electrical noise near the washing machine.	from the washing machine.
C18	Spin cycle does	●●The drain hose may not be set correctly.	Same as in C02 & C20.
	not function.	●●There may be too much foam in the drum.
C19	Over loaded	●●Laundry may exceed rated capacity.	See page 14 for max.
			load of each program.
C20	Drum does not	●●There may be too many clothes.	To eliminate the
	rotate.	●●Clothes may be tangled.	excessive foam, switch off
		●●There may be too much foam in the drum.	the washing machine and
		●●The power cord may be extended too far.	wait for about 30 mins,
		●●There may be other equipment connected	then switch on again
		to the same power socket.	and select Rinse & Spin
			without adding detergent.
C30	Water flows out	●●Drain hose end is set lower than 60 cm.	See page 23 for proper
	from drain hose		height on drain hose
	while washing.		setting.
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			3WPL073501-1