John Lewis JLWM 1410 instruction manual Repairs After Sales Service, Spare parts, 0844 871

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	Problem	Possible cause/Solution

	The display shows the	Anti-flooding system has been activated.
	The display shows the	• Disconnect the appliance, close the water tap and contact the
	alarm code EFO:
	alarm code EFO:	Service Force Centre.
		Service Force Centre.

Repairs - After Sales Service

Repairs - After Sales Service

Your appliance comes with a three year warranty.

If it is not working correctly; consult the fault finding guides within this instruction book ("What to do if ..."). If a fault occurs which you can not resolve through following the advice and information contained within this instruction manual, the next step is to contact our extended warranty administrators on:

0844 871 7771

They will give you details for your local Service engineer. Before calling out an engineer, please ensure you have read the details under the heading “What to do if...”. When you contact the local service engineer you will need to give the following details:

1.Your name, address and post code

2.Your telephone number

3.Clear and concise details of fault

4.The purchase date as found on your receipt

5.The model number, product number and serial number of the appliance (found on the rating plate - see picture)

Mod. ... ... ...

Prod. No. ... ... ...

Ser. No. ... ... ...

So that you always have these numbers at hand, we recommend you to make a note of them here:

•Mod.......................................

•P.N.C.....................................

•S.N.........................................

Please retain your purchase receipt safely for the service engineer to verify the purchase details.

Important! If you call out an engineer to a fault listed above, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.

Spare parts

Always insist on genuine spare parts. An authorised service engineer should service this product, and only genuine spare parts should be used. Under no circumstances should you attempt to repair the machine yourself. Repairs carried out by

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Contents Jlwm Spin washing machine Safety information General safetyInstallation UseChild safety Keep all detergents in a safe place out of children’s reachContents Page Rating plate Drain pump Adjustable feet Product descriptionDetergent dispenser drawer Control panel «On/Off» / «Reset» programme buttonProgramme selector buttons Temperature button SpinExtra Rinse QuickDelay Start Door lock lightDisplay Available options Easy ironExtra rinse symbol it illuminates when the option is enabled Following pieces of information are shown on the displayAcoustic signals First usePersonalisation Child lockSwitch the machine on and select the required programme Daily useLoad the laundry Measure out the detergentSelect the desired temperature and spin speed Select the delay startSelect the desired options Start the programmeCancel a programme or switch the appliance off How to interrupt a programmeHow to open the door during the cycle of a programme Programme correctionSwitch the appliance off by pressing button Helpful hints and tipsEnd of programme Sorting out the laundryBefore loading the laundry Removing stainsDetergents and additives Ball point pen and glue moisten withQuantity of detergent to be used Degrees of water hardnessWashing programmes EconomyWhite or fast colour cotton normally or slightly Synthetics1Lingerie Hand wash WoolRinse Duvet SpinMinute wash Consumption values Technical dataProgramme1 Energy consumption Water consumption KWh2 Litre2 Standard programmes for the Energy Label consumption values Care and cleaning Cleaning the drawer recess Cleaning the pumpWashing drum Door sealPage Cleaning the water inlet filters Frost precaution Clean the pump if necessary as previously describedEmergency emptying out Turn on the water tapInstallation UnpackingPositioning and levelling PlumbingWater-stop device Water inletOpen the porthole and extract the inlet hose Into a drainage standpipe Water drainageOnto a sink outlet spigot Special conditions Interest of the environmentElectrical connection Green and Yellow Earth Brown- Live Cord Clamp Blue- Neutral Appliance is supplied with a 13 amp plug fittedPermanent connection Problem Possible cause/Solution What to do if…Washing machine Does not startMachine does not fill Machine does notEmpty and/or does not Machine fills thanUnsatisfactory washing ResultsDoor will not open Machine vibratesRepairs After Sales Service Repairs After Sales ServiceYour appliance comes with a three year warranty Spare partsPackaging materials Environment concernsEcological hints Page Page 132945871-A-092011