Problem
Spinning starts late or the machine does not spin:
The machine makes an unusual noise:
No water is visible in the drum:
Possible cause/Solution
The electronic unbalance detection device has cut in because the laundry is not evenly distributed in the drum. The laundry is redistributed by reverse rotation of the drum. This may happen several times before the unbalance disappears and normal spinning can resume. If, after 10 minutes, the laundry is still not evenly distributed in the drum, the machine will not spin. In this case, redistribute the load manually and select the spin programme.
•Redistribute the laundry. The load is too small.
•Add more items, redistribute the load manually and then select the spinning programme.
The machine is fitted with a type of motor which makes an unusual noise compared with other traditional motors. This new motor ensures a softer start and more even distribution of the laundry in the drum when spinning, as well as increased stability of the machine.
Machines based on modern technology operate very economically using very little water without affecting performance.
Repairs - After Sales Service
Repairs - After Sales Service
Your appliance comes with a three year warranty.
If it is not working correctly; consult the fault finding guides within this instruction book ("What to do if ..."). If a fault occurs which you can not resolve through following the advice and information contained within this instruction manual, the next step is to contact our extended warranty administrators on:
0844 871 7771
They will give you details for your local Service engineer. Before calling out an engineer, please ensure you have read the details under the heading “What to do if...”.
When you contact the local service engineer you will need to give the following details:
1.Your name, address and post code
2.Your telephone number
3.Clear and concise details of fault
4.The purchase date as found on your receipt
5.The model number, product number and serial number of the appliance (found on the rating plate - see picture)
Mod. ... ... ...
Prod. No. ... ... ...
Ser. No. ... ... ...
31