What to do if…
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer. Before contacting your local Service Centre, please carry out the checks listed below.
Important! if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
During machine operation it is possible that the red Start/Pause pilot light flashes, one of the following alarm codes appears on the
display and some acoustic signals sound to indicate that the machine is not working:
•E10: problem with the water supply
•E20: problem with water draining
•E40: door open
Once the problem has been eliminated, press the button 8 to restart the programme. If after all checks, the problem persists, contact your local Service Force Centre.
Problem | Possible cause/Solution | |
|
| |
| The door has not been closed (E40) . | |
| • | Close the door firmly. |
| The plug is not properly inserted in the power socket. | |
| • | Insert the plug into the power socket. |
| There is no power at the socket. | |
| • | Please check your domestic electrical installation. |
The washing machine | The main fuse or the fuse in a plug has blown. | |
does not start: | • | Replace the fuse. |
| The button 8 has not been pressed. | |
| • | Please press the button 8 again. |
| The «Delay start» option has been selected. | |
| • | Please cancel the Delay start. |
| The «Child lock» option has been enabled. | |
| • | Disable the Child lock. |
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