OPERATING PROBLEMS
If your Smart Drive is not operating properly use the checklists on the following pages to find the possible solution. If the problem persists contact your Fisher & Paykel Dealer or
Authorized Service Agent.
SYMPTOMS | POSSIBLE SOLUTIONS |
Pressing POWER does not turn the machine on.
Pressing START / PAUSE does not start the wash cycle.
Machine will not spin.
Clothes still wet at end of cycle.
Machine is continually going out of balance.
Too much or too little water when filling on Auto water level.
1.Is the power switched on?
2.Unplug machine from the wall. Wait 15 seconds, plug back in and operate the machine.
3.Could your household power supply be at fault? Try plugging in another electrical appliance.
1.Have you closed the lid?
2.Are both hot and cold faucets turned on?
3.Are the inlet hoses kinked?
4.Try pressing START / PAUSE again.
1.Have you closed the lid?
2.Is the spin light flashing? If so press START / PAUSE.
3.Is the machine draining?
4.Are the clothes out of balance?
5.Check machine is level. (See separate INSTALLATION INSTRUCTIONS).
1.Are the clothes out of balance?
1.Check the machine is level.
2.Are the clothes out of balance?
1.If there was water already in the basket before Auto water level was selected it may cause the machine to overfill.
2.Some loads do not suit Auto water level eg pillows, bedding, large bulky, garments. Manually select the water level. Refer to page 27 to adjust the Auto fill level.
Small puddle of water coming from under the machine.
Spin speed sounds slower than it should.
1.The water level is too high for the amount of clothes. This has caused excessive splashing. Use a lower water level.
2.Too much detergent for the level of soil in the clothes. This has caused excessive suds to splash over the tub. When the suds dissolve they can form a puddle that can be mistaken as a leak. Check the amount of detergent used.
1.The clothes are unevenly distributed in the wash basket, your Smart Drive has compensated by lowering the spin speed.