Guarantee/Customer Service
Great Britain
Standard guarantee conditions
We, AEG, undertake that if within 12 months of the date of the purchase this AEG appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our discretion repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
•The appliance has been correctly installed and used only on the electricity or gas supply stated on the rating plate.
•The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's operating and maintenance instructions.
•The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.
•All service work under this guarantee must be undertaken by a Service Force Centre. Any appli- ance or defective part replaced shall become the Company's property.
•This guarantee is in addition to your statutory and other legal rights.
•Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
•Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.
•Costs incurred for calls to put right an appliance which is improperly installed or calls to appli- ances outside the United Kingdom.
•Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.
•Products of AEG manufacture which are not marketed by AEG.
Weitere Kundendienststellen im Ausland
In diesen Ländern gelten die Garantiebedingungen der örtlichen Part- ner. Diese können dort eingesehen werden.
Further after-sales service agencies overseas
In these countries our
Autres agences étrangères assurant le service après-vente
Dans ces pays, les conditions de garantie des concessionnaires de la ré- gion sont valables. Vous pouvez les consulter sur place.
Otros puntos de Postventa en el extranjero
En estos países rigen las condiciones de nuestros representantes locales. las cuales pueden ser consultadas allí mismo.
Ulteriori uffici del servizio tecnico assistenza clienti all’estero
In questi paesi sono valide le condizioni di garanzia dei partner locali. Queste condizioni possono essere esaminante sul luogo.
Serviços de assistência técnica no estrangeiro
Nestes países são válidas as condições de garantia dos concessionários locais, podendo aí ser consultadas.
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