Symptom | Cause |
|
|
|
|
The «DRUM POSITIONNING»* light** is not on at the | • the drum could not reach the right position due to a persis- |
end of the cycle: | tent unbalanced mass; turn the drum manually. |
|
|
The «End»* light ** flashes 4 times***: | • the cover is not correctly closed. |
|
|
The «End»* light ** flashes 2 times***: | • the drain filter is blocked, |
| • the drain pipe is blocked or kinked, |
| • the drain pipe is too high (see «installation»), |
| • the drain pump is blocked, |
| • the installation siphon is blocked. |
|
|
The «End»* light ** flashes 1 time***: | • the water tap is closed, |
| • the water network has been cut off. |
|
|
Softener or Javel water flows through the over- | • you did not put in the right amount, |
flow orifice when filling* : | • the siphons at the back of the detergents dispenser are |
| blocked. |
|
|
*Depending on the model.
**Eliminate the causes of the failure if you find them, and then press on the «Start/Pause» pusbutton to restart the interrupted program.
***Depending on the model, some acoustic signals may be activated.
8. AFTER SALES SERVICE
If you have an operating problem, refer to the "Operating problems" section. If any work is necessary after you have made all your checks, please contact your washing machine dealer.
When you call the After Sales Service, mention the model and product number of your washing machine, and its serial number. This information is given on the inside of the filter door and on the name plate at the back of the washing machine.
If any work is done on your washing machine, insist that your After Sales Service uses manufacturer certified spare parts.
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