Avaya 555-231-743 manual Class of Service Switch

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Translations and Testing
Miscellaneous Translations	89

Class of Service (Switch)

You must make assignments to the Class of Service (COS) on the switch. A unique COS must be assigned to each of the following groups of users and equipment types on the switch:

■Front desk, attendant console, and housekeeping (COS 0)

Telephones and attendant consoles used for check-in/check-out and Message Waiting Notification must have Console Permissions enabled in the COS. Designated stations used for housekeeping updates must have Console Permissions enabled in the COS.

■Guest rooms (COS 1)

Guest rooms where Message Waiting Notification is used to light message lamps must have Client Room enabled in the COS.

■Office staff (COS 2)

■Guest services (COS 3)

■AUDIX voice ports (4)

■Data modules (COS 15).

!CAUTION:

Do not assign Client Room COS of any of the following:

—Front desk telephones

—Housekeeping telephones

—Office staff telephones

—Guest services telephones

—DID telephone numbers (XDID and XDIDVIP station types).

If any of these are assigned to a Client Room COS, the name field on the station screen will not be saved in translations.

In addition, do not assign Console Permissions to any Class of Service except for the attendant consoles, backup telephones, and guest services telephones.