Avaya 555-231-743 manual Fax Parameters Switch and Intuity

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Translations and Testing
Miscellaneous Translations	101

Fax Parameters (Switch and INTUITY)

Integrating fax machines with the INTUITY system requires special setup on the switch. Many properties have their fax machines connected to a dedicated central office (CO) trunk. To integrate the fax machine with the functionality of the INTUITY fax services, you should do the following to help set up the best solution possible:

■Connect the dedicated CO fax line to a CO trunk circuit on the switch.

■Translate the CO trunk to have an Incoming Destination of some previously-unassignedextension. See “Trunk Groups (Switch)” on page 142 for more information.

■Route calls intended for the CO trunk and the extension to the INTUITY hunt group. See “Hunt Groups for INTUITY AUDIX Voice Ports (Switch)” on page 186 for more information.

■On the INTUITY system, the incoming destination extension must be set up as DNIS service LGfax. See “Services to Phone Number Mapping (INTUITY)” on page 192 for more information.

■The fax machine must be connected to an analog port on the switch.

■To send a fax from the fax machine, hotel staff and guests must remember to dial a prefix (typically 9) to gain access to a CO line. All preprogrammed numbers must be updated with this new dialing plan.

On the INTUITY, the fax machine extension must be administered as the Guest Services Fax Machine number. If fax messaging is installed on the INTUITY system, use the following screens to enable fax messaging options. See INTUITY Lodging Administration and INTUITY Messaging Solutions Administration for more information about using the options on these screens.

■Use the Lodging Administration > FAX Add-on Administration > FAX System Parameters Administration command to administer the fax system parameters.

+	------------------------------------------------------------			+
+	FAX System Parameter Administration			+
+	------------------------------------------------------------			+
	Allow delivery of FAX	to any number?: Yes
Maximum number of digits allowed in		the FAX number:15
	Naximum number of tries to deliver		a FAX:5
Maximum number of channels to use for FAX delivery:2
	First retry	inverval	(min):5
	Second retry	interval	(min):10
	Subsequent retries	interval	(min):30
	String of digits to prefix to	the FAX number:*99

Use prefix only if entered number is greater than:6		digits
	Guest services FAX machine:810
+	------------------------------------------------------------	+