GuestWorks and DEFINITY ECS Release 9

Issue 1

Technician Handbook for Hospitality Installations 555-231-743

November 2000

Translations and Testing

 

Miscellaneous Translations

116

 

 

Backup Telephone Button Layouts (Switch)

The telephones used for the Attendant Backup feature should have several of the same buttons you would assign to the attendant console. These are assigned using the change station XXXX command, where the XXXX is the extension number. The following is a list of the recommended feature buttons:

Attendant Queue Calls (atd-qcalls) (this button is required for the Attendant Backup feature)

Attendant Call Pickup (this is an autodial button that is programmed with the TAAS feature access code; the TAAS code is used to answer the Attendant Backup calls)

Attendant time in queue (atd-qtime)

Do Not Disturb - Extension (ext-dn-dst)

Automatic Wakeup (auto-wkup)

aut-msg-wt(administer the extension where failed Automatic Wakeup Calls are reported)

Night Service (night-serv) (only one backup telephone can have a Night Service button)

Ringer Cutoff (ringer-off)

Check-In (check-in)

Check-Out (check-out)

VIP Check-In (vip-chkin)

DID View (did-view) (the Automatic or Custom Selection of DID Numbers features must be enabled; see page 143)

DID Remove (did-remove) (the Automatic or Custom Selection of DID Numbers features must be enabled; see page 143)

Message Waiting Activation (mwn-act; if the system does not have voice mail)

Message Waiting Deactivation (mwn-deact; if the system does not have voice mail)

Busy Indication for the attendant console extension and any other backup telephones (busy-ind)

PMS Alarm (pms-alarm)

CAS Alarm (cdr1-alarm).

In addition, make sure that the backup telephone’s class of service has console permissions assigned (change cos).

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Avaya 555-231-743 manual Backup Telephone Button Layouts Switch