GuestWorks and DEFINITY ECS Release 9

Issue 1

Technician Handbook for Hospitality Installations 555-231-743

November 2000

Installing the System

 

Planning and Preparing the Site

8

 

 

For the call accounting link, the MAP hardware must be within 50 feet (15.2 meters) of the PMS. This distance can be extended using a pair of Digital Communications Protocol (DCP) data modules connected through the switch.

Figure 2 on page 17 illustrates an overall view of a hospitality solution.

Additional equipment that you must consider when laying out the floor plan includes the following:

A customer-provided PC equipped with DSA, or a 715 management terminal

Cross-connect fields

Space requirements and room layout

Cable slack manager.

3.Lay out and ensure appropriate power for the switch and the management terminal in the equipment room, and arrange for an electrician to install.

4.Lay out and ensure appropriate grounding in the equipment room, including provisions for a coupled bonding conductor (CBC).

5.Determine the location of equipment closets where feeder cables can be terminated.

6.Determine where external trunk lines come into the building and where external trunk converters and adapters will be installed.

7.Determine an appropriate available port circuit on the switch for each telephone, trunk, and peripheral connection needed, and create a provisioning plan based on standard procedures.

8.Have the customer contact the PMS vendor and, if not using the INTUITY Lodging Call Accounting, the call accounting system vendor to find out if there are any special connections required to interface with their equipment. It is highly recommended that the customer schedule the vendors to be on-site when the connections are made and the testing is done for the PMS and the call accounting. If the vendors cannot be on-site, they should at least be available by telephone.

9.If this is an upgrade from an existing system, remind the customer that during the cutover, all Automatic Wakeup requests and Do Not Disturb requests must be noted manually. After the cutover is complete, the customer must manually input these requests.

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Avaya 555-231-743 manual GuestWorks and Definity ECS Release