
GuestWorks and DEFINITY ECS Release 9 | Issue 1 |
Technician Handbook for Hospitality Installations | November 2000 |
Continuing with the Switch Installation |
|
Testing Telephones and Other Equipment | 238 |
|
|
Testing Telephones and Other
Equipment
See the appropriate installation document for information about testing telephones and other equipment:
■For CMC installations, see Chapter 1 of DEFINITY ECS Installation, Upgrades and Additions for Compact Modular Cabinets.
■For SCC installations, see Chapter 6 of DEFINITY ECS Installation and Test for
■For MCC installations, see Chapter 6 of DEFINITY ECS Installation and Test for
A feature now available is Station
Customer Turnover
After you have installed and tested the switch and installed adjuncts, and have determined that the system is operating correctly, you will turn control of the system over to the customer. Follow your local customer turnover procedures as determined by your distributor or as determined by the customer’s contract. This turnover should include the following:
■Do a final save of the translations.
■Give the customer the following documentation:
—GuestWorks and DEFINITY ECS Hospitality Operations
—DEFINITY ECS Documentation Library (CD)
—INTUITY voice messaging instructions/artwork
—A copy of the dialing plan, a list of the feature access codes, and a list of the trunk access codes
—Customer logins and passwords for the switch and the INTUITY sys- tem.
■Show the customer how to record announcements for Automatic Wakeup calls or the Automatic Attendant feature.
■Explain any Call Vectoring procedures that have been administered for the Automated Attendant or Dial by Name features.