Avaya 555-231-743 manual Check-In and Check-Out Testing, General Status, User Cntrl Restr none

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Translations and Testing
Switch-to-PMS Link Translations	222

Check-In and Check-Out Testing

To test check-in and check-out, do the following:

1.Do a check-in for the test room from the PMS terminal.

2.Use the status station XXXX command (where XXXX is the test room number). The status should appear as follows:

status station 1005		Page	1 of	1
		GENERAL STATUS
Type:	2500	Service State: in-srv/on-hook or disc
Extension:	1005	Download Status: not-applicable
Port:	01B0601	SAC Activated? no
Call Parked?	no	User Cntrl Restr: none
Ring Cut Off Act?	No	Group Cntrl Restr: none
Active Coverage Option:	1	CF Destination Ext:
Message Waiting:
Connected Ports:

			ACD STATUS		HOSPITALITY STATUS
Grp/Mod Grp/Mod Grp/Mod Grp/Mod Grp/Mod					AWU Call At:
/	/	/	/	/	User DND: not activated
/	/	/	/	/	Group DND: not activated
/	/	/	/	/	Room Status: occupied
/	/	/	/	/

On ACD Call? no

At check-in, the Room Status field displays occupied, and the User Cntrl Restr field displays none. If an occupied room’s restriction is set to outward, this indicates that the guest is a cash-paying customer and is restricted from placing calls external to the switch.

3.Use the list station command to list the guest room stations. The test room guest name, as well as other guest names received on a database swap, should display on that listing.

4.Use the list maintenance pms-downcommand to display any PMS messages that may help you troubleshoot link problems. The meanings of the PMS messages are found in “Appendix C — List PMS Down Events” on page 245.

5.Do a check-out on the test room.

6.Run the status station XXXX command again.

The Room Status field should be vacant, and the restrictions should be set to outward.

7.Use the list pms-downcommand to display any PMS messages that may help you troubleshoot link problems. The meanings of the PMS messages are found in “Appendix C — List PMS Down Events” on page 245 .