GuestWorks and DEFINITY ECS Release 9

Issue 1

Technician Handbook for Hospitality Installations 555-231-743

November 2000

Translations and Testing

 

INTUITY Lodging-to-PMS Translations

195

 

 

INTUITY Lodging-to-PMS

Translations

There are two ways that the INTUITY Lodging software and the PMS software can exchange messages for database updates:

Use the Switch/INTUITY/PMS Link Integration feature. This feature uses the switch to exchange the voice mail database update messages between the INTUITY Lodging and the PMS. This option is known as the “PMS Interface for GuestWorks.” The INTUITY system currently defaults to this option. This option can be used with TCP/IP or X.25 links, but cannot be used for Mode Code Integration.

Use a hard-wired link between the MAP and the PMS voice messaging port. This link is illustrated in Figure 10 on page 31. This option is known as the “Stand-alone Mode.” This option can be used with TCP/IP or X.25 links, and must be used for Mode Code Integration. This link should also be used if the PMS must keep track of the number of voice mail messages for each guest.

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Avaya 555-231-743 manual Intuity Lodging-to-PMS Translations