GuestWorks and DEFINITY ECS Release 9 | Issue 1 |
Technician Handbook for Hospitality Installations 555-231-743 | November 2000 |
Translations and Testing | |
Switch-to-INTUITY Translations | 194 |
| |
Testing the Switch-to-INTUITY Voice Ports
Use the Voice System Administration > Voice Equipment command to check the status of the voice ports.
+ | ------------------------------------------------------------------------------ | | | | | | | | + |
+ | | | | | Display Voice Equipment | | | + |
+ | ------------------------------------------------------------------------------ | | | | | | | | + |
| CD.PT | CHN | STATE | STATE-CHNG-TIME | SERVICE-NAME | PHONE | GROUP | OPTS TYPE | |
| | | | | | | | | | |
| CARD | 0 | STATE: Inserv | CLASS: Analog(TR) | | O.S. INDEX: 0 | |
| | | NAME: AYC10 | OPTIONS: master 1,no tdm,tt | | |
| | | FUNCTION: TipRing | | | | | | |
| | | | | | | | | | |
| 0.0 | 0 | Inserv | Mar 20 18:49:25 | *DNIS_SVC | 720 | 2 | talk IVC6 | |
| 0.1 | 1 | Inserv | Mar 20 18:49:25 | *DNIS_SVC | 721 | 2 | talk IVC6 | |
| 0.2 | 2 | Inserv | Mar 20 18:49:25 | *DNIS_SVC | 722 | 2 | talk IVC6 | |
| 0.3 | 3 | Inserv | Mar 20 18:49:25 | *DNIS_SVC | 723 | 2 | talk IVC6 | |
| 0.4 | 4 | Inserv | Mar 20 18:49:25 | *DNIS_SVC | 724 | 2 | talk IVC6 | |
| 0.5 | 5 | Foos | Mar 20 18:49:25 | *DNIS_SVC | 725 | 2 | talk IVC6 | |
+ | ------------------------------------------------------------------------------ | | | | | | | | + |
This command shows you the extension numbers directly assigned to each
INTUITY AUDIX voice port. You can call each extension to test the ports.
There are four possible port states:
—In-Service (Inserv) — The channel is ready to accept telephone calls.
—Facility-out-of-service (Foos) — The channel is not in service. This occurs when a channel has been released through the Voice Board Diagnostics screen to Inserv, and it does not detect loop current. A channel in the Foos state should automatically convert to the Inserv state when it detects loop current, but it may need to be reset. If you connected the ports to the switch and the ports remain in the Foos state, there is a problem with the switch, the connection, or the INTUITY hardware.
—Manually-out-of-service (Manoos) — The channel has been bus-
ied-out under the Voice Board Diagnostics screen, or the channel is on a new tip/ring circuit card. A channel in the Manoos state will remain until it is released under the Voice Board Diagnostics screen.
—Non-Existent (NONEX or no entry on any screen) — The system does not see the channel. The system will not see a channel that has not been properly activated even if the tip/ring circuit card is present. To change a channel from non-existent to recognized, the remote maintenance center must activate it.
In this example, extension 725 is possibly out of service. It can be verified by calling the port extension to see if the call is answered by INTUITY AUDIX. Refer to the appropriate MAP installation document for more information about testing.
