GuestWorks and DEFINITY ECS Release 9

Issue 1

Technician Handbook for Hospitality Installations 555-231-743

November 2000

Installing the System

 

Planning and Preparing the Site

6

 

 

Planning and Preparing the Site

See Chapter 1 in the DEFINITY ECS and INTUITY installation documents for more information about the tasks in this section.

1.Inventory the equipment delivered to the customer site and verify that it matches the customer’s order. If the equipment does not match the customer’s order, follow the appropriate claims process or report the discrepancies to your Avaya representative. If this is a dealer-installed site, report the discrepancies to the dealer.

The equipment may include the following:

Switch cabinets and circuit packs

Default translation card (GuestWorks and DEFINITY BCS only) Unless instructed otherwise, always use the default translation card.

DEFINITY Site Administration (DSA) software (provided for the customer’s PC), or a 715 management terminal

Multi-Application Platform (MAP) for INTUITY Lodging Voice Messaging, INTUITY AUDIX Voice Messaging, and INTUITY Lodging Call Accounting

When using the INTUITY Lodging Call Accounting from Homisco, share “Appendix D — Homisco Call Record Format” on page 248 with the PMS vendor before or during the switch integration.

Xiox™ call accounting equipment, which will be software, a buffer box, and a PC

Call Xiox technical support at +1-480-970-9015, +1-602-970-9015, +1-603-624-4424, or +1-650-548-5200 if any issues arise about their call accounting equipment or installation support.

Attendant console

Multiappearance telephones (usually the 6400-series

or 8400-series; a 6424 or 8434 is recommended as the primary attendant backup telephone)

Guest room telephones

If custom room telephones and faceplates are being ordered, coordinate the translations on the switch with any special feature access buttons being programmed by the vendor. If programming is done ahead of time, this could save time at installation.

Modems

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Avaya 555-231-743 manual Planning and Preparing the Site