GuestWorks and DEFINITY ECS Release 9

Issue 1

Technician Handbook for Hospitality Installations 555-231-743

November 2000

Translations and Testing

 

Miscellaneous Translations

141

 

 

Retries — Enter the number of times ( 0 to 10) the system will attempt to send the alert message if the call was unsuccessful.

Retry Interval — Enter the amount of time between retries. You may enter a value from 30 to 60 seconds.

Main Number — Enter the LDN for the property, or a number that the user would call to respond to the crisis alert page. This is an optional field, and can be up to 15 digits, including one or more # digits at the end of the number.

Pager Numbers and PIN — Enter at least one, and up to three different pager numbers. Each pager number can be up to 15 digits long. If needed, enter personal ID numbers (PIN) for each pager number. PINs can also be up to 15 characters long. For the PIN, the letter p adds a pause interval before sending the PIN. The characters * and # may also be part of the PIN.

DTMF Duration — Enter a value (from 20 to 2550 msec) for the duration of the DTMF tones, and the amount of pause between the tones. The default for each is 100 msec. This value may need to be adjusted depending on trunking requirements.

change system-parameters

crisis-alert

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CRISIS ALERT SYSTEM PARAMETERS

 

 

ALERT STATION

 

 

 

 

Every User Responds?

y

 

 

 

ALERT PAGER

 

 

 

 

Alert Pager?

y

 

 

 

Originating Extension:

3000

 

 

 

Crisis Alert Code:

999

 

 

 

Retries:

3

 

 

 

Retry Interval:

60

 

 

 

Main Number:

555-3000

 

 

 

 

Pager Number

Pin Number

 

 

1: 623-577-1353

1:

 

 

2:

 

2:

 

 

3:

 

3:

 

 

DTMF Duration - Tone (msec): 100 Pause (msec): 100

Based on the above example, the person with pager number 623-577-1353 will receive crisis alerts that will display “999 3000 555-3000.”

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Avaya 555-231-743 manual Crisis Alert System Parameters Alert Station, Alert Pager