Avaya 555-231-743 manual Console Parameters Timing, Incoming Call Reminders, Abbreviated Dialing

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Translations and Testing
Miscellaneous Translations	111

On Page 2, administer the following:

■No Answer Timeout — This controls when ringing at the console will stop after a call is waiting in queue. When the timeout occurs, the console stops ringing, but the call can still be answered. A good value to begin with is 10.

■Alerting — This controls the timeout limit before the console automatically goes into Night mode and Position Busy when calls are not answered. This is a good feature to administer in the situation in which the attendant takes a break or leaves at the end of the day and forgets to put the console into Night service. For example, if the No Answer Timeout field is set to 10 seconds, and the Alerting field is set to 10 seconds, the following occurs: a call rings at the console; after 10 seconds the console ringing shuts off; the call continues to queue for 10 seconds; then the console goes into Night mode and Position Busy. The call can now be answered from a backup telephone.

change console-parameters		Page	2 of 4
	CONSOLE PARAMETERS
TIMING
Time Reminder on Hold (sec):	30	Return Call Timeout (sec):	30
Time in Queue Warning (sec):	15
INCOMING CALL REMINDERS
No Answer Timeout (sec):	10	Alerting (sec):	10
	Secondary Alert on Held Reminder Calls? y
ABBREVIATED DIALING
List1:	List2:	List3: system
SAC Notification?	n
COMMON SHARED EXTENSIONS
Starting Extension: 670		Count: 3