GuestWorks and DEFINITY ECS Release 9

Issue 1

Technician Handbook for Hospitality Installations 555-231-743

November 2000

Translations and Testing

 

Switch-to-INTUITY Translations

186

 

 

Hunt Groups for INTUITY AUDIX

Voice Ports (Switch)

Use the add hunt-groupcommand to administer the INTUITY AUDIX voice port hunt groups. This hunt group is used by both the office staff and the hotel guests when they call to retrieve their messages.

On Page 1:

Group Name — Enter a name for this group.

Group Extension — Enter an unassigned extension. This extension will be used by office staff for message retrieval. The guests will use a different extension that is forwarded into this hunt group. See page 188.

Group Type — Enter ucd-mia.

COR — Use the same COR as the INTUITY AUDIX voice ports.

Queue — Enter y.

Queue Length — This must equal the number of installed voice ports.

add hunt-group 1

 

 

Page

1 of 10

 

HUNT GROUP

 

 

Group Number:

1

ACD?

n

 

Group Name:

AUDIX

Queue?

y

 

Group Extension:

699

Vector? n

 

Group Type:

ucd-mia

Coverage Path:

 

 

TN:

1

Night Service Destination:

 

 

COR:

35

MM Early Answer?

n

 

Security Code:

 

 

 

 

ISDN Caller Disp:

 

 

 

 

Queue Length:

6

 

 

 

Calls Warning Threshold:

Port:

 

 

 

Time Warning Threshold:

Port:

 

 

 

Page 202
Image 202
Avaya 555-231-743 Hunt Groups for Intuity Audix Voice Ports Switch, Group Name, Queue? Group Extension 699, Queue Length