Avaya 555-231-743 manual Message Waiting Testing, Message Waiting pms

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Translations and Testing
Switch-to-PMS Link Translations	223

Message Waiting Testing

You must test manual message waiting and voice messaging (if installed). To test manual message waiting, do the following:

1.From the PMS terminal, activate manual message waiting for the test room.

2.Use the status station XXXX command (where XXXX is the test room number). The status should appear as follows:

status station 1005

				GENERAL STATUS
		Type:	2500		Service State: in-srv/on-hook or disc
		Extension:	1005		Download Status: not-applicable
		Port:	01B0601		SAC Activated? no
	Call Parked?		no		User Cntrl Restr: none
	Ring Cut Off Act?		No		Group Cntrl Restr: none
Active Coverage Option:			1	CF Destination Ext:
	Message Waiting: pms
	Connected Ports:
		ACD STATUS			HOSPITALITY STATUS
Grp/Mod Grp/Mod Grp/Mod Grp/Mod Grp/Mod					AWU Call At:
/	/	/	/	/	User DND: not activated
/	/	/	/	/	Group DND: not activated
/	/	/	/	/	Room Status: occupied
/	/	/	/	/

On ACD Call? no

3.Use the list pms-downcommand to display any PMS messages that may help you troubleshoot link problems. The meanings of the PMS messages are found in “Appendix C — List PMS Down Events” on page 245 .

4.Deliver the message from the PMS terminal.

5.Run the status station XXXX command again. The Message Waiting field should be blank.

6.Use the list pms-downcommand to display any PMS messages that may help you troubleshoot link problems. The meanings of the PMS messages are found in “Appendix C — List PMS Down Events” on page 245 .