GuestWorks and DEFINITY ECS Release 9
Technician Handbook for Hospitality Installations
555-231-743 Issue 1
November 2000
Translations and Testing
223Switch-to-PMS Link Translations
Message Waiting Testing
You must test manual message waiting and voice messaging (if installed). To test
manual message waiting, do the following:
1. From the PMS terminal, activate manual message waiting for the test
room.
2. Use the status station XXXX command (where XXXX is the test room
number). The status should appear as follows:
3. Use the list pms-down command to display any PMS messages that may
help you troubleshoot link problems. The meanings of the PMS messages
are found in “Appendix C — List PMS Down Events” on page 245.
4. Deliver the message from the PMS terminal.
5. Run the status station XXXX command again.
The Message Waiting field should be blank.
6. Use the list pms-down command to display any PMS messages that may
help you troubleshoot link problems. The meanings of the PMS messages
are found in “Appendix C — List PMS Down Events” on page 245.
status station 1005 GENERAL STATUS
Type: 2500 Service State: in-srv/on-hook or disc
Extension: 1005 Download Status: not-applicable
Port: 01B0601 SAC Activated? no
Call Parked? no User Cntrl Restr: none
Ring Cut Off Act? No Group Cntrl Restr: none
Active Coverage Option: 1 CF Destination Ext:
Message Waiting: pms
Connected Ports:
ACD STATUS HOSPITALITY STATUS
Grp/Mod Grp/Mod Grp/Mod Grp/Mod Grp/Mod AWU Call At:
/ / / / / User DND: not activated
/ / / / / Group DND: not activated
/ / / / / Room Status: occupied
/////
On ACD Call? no