Avaya 555-231-743 manual Translations and Testing Switch-to-PMS Link Translations 225

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Translations and Testing
Switch-to-PMS Link Translations	225

To test voice messaging by retrieving the message from the attendant console, do the following:

1.Call the test room.

2.Leave another message after the greeting and tone.

3.Use the status station XXXX command (where XXXX is the test room number). The status should appear as follows:

status station 1005

				GENERAL STATUS
		Type:	2500		Service State: in-srv/on-hook or disc
		Extension:	1005		Download Status: not-applicable
		Port:	01B0601		SAC Activated? no
	Call Parked?		no		User Cntrl Restr: none
	Ring Cut Off Act?		No		Group Cntrl Restr: none
Active Coverage Option:			1	CF Destination Ext:
	Message Waiting: audix
	Connected Ports:
		ACD STATUS			HOSPITALITY STATUS
Grp/Mod Grp/Mod Grp/Mod Grp/Mod Grp/Mod					AWU Call At:
/	/	/	/	/	User DND: not activated
/	/	/	/	/	Group DND: not activated
/	/	/	/	/	Room Status: occupied
/	/	/	/	/

On ACD Call? no

4.Use the list pms-downcommand to display any PMS messages that may help you troubleshoot link problems. The meanings of the PMS messages are found in “Appendix C — List PMS Down Events” on page 245 .

5.From the attendant console or backup telephone, call the voice messaging system. You will hear “Please enter your room extension.” Enter the test room extension. You will hear “You have one new voice mail message.” Listen to the message, and then delete the message.

6.Run the status station XXXX command again. The Message Waiting field should be blank.

7.Use the list pms-downcommand to display any PMS messages that may help you troubleshoot link problems. The meanings of the PMS messages are found in “Appendix C — List PMS Down Events” on page 245 .