GuestWorks and DEFINITY ECS Release 9 | Issue 1 |
Technician Handbook for Hospitality Installations | November 2000 |
Translations and Testing |
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PMS Testing and Status
Use the test pms command to test the PMS link. If the link is not active, this command sometimes causes the link to be established. The PMS test (Test 215) must pass before you proceed with further testing.
Use the status
The following is an example of that screen:
status
PMS LINK STATUS
Physical Link State: Down
Protocol State: Down
Maintenance Busy? No
Database Swapping? No
The fields are defined as follows:
■Physical Link State — If the link state is Up, the transmit/receive lamps will be flashing, and all lamps except for the ringing indicator lamp will be lit. This indicates that the link is active, and the call has been placed from the netcon to the data module.
■Protocol State — If the protocol state is Up, the data module carrier detect lamp is lit, and at least one status inquiry message has been received and understood from the PMS. The data module transmit/receive lamps will be flashing if the switch is talking with the PMS. If the lamps stay on longer than the link idle timeout setting (usually 20 seconds), the switch and the PMS are communicating. If the TD lamp flashes every 15 to 20 seconds, this indicates that the PMS is sending data to the switch.
■Number of Retries — This count increments every 5 minutes for the first 12 retries, and then every 15 minutes until the link is established. A high number of retries could indicate that the netcon data channel is not available because too many resources are assigned, or the data module could be busy. If there are no retries to report, this field is not displayed.
■Maintenance Busy? — This field shows whether the link is currently maintenance
■Database Swapping? — If the field displays yes, the room images are being transmitted between the switch and the PMS. If the field displays pending, the database swap has been requested by the switch. If the field displays no, the PMS link is up.
