Unit 5: Troubleshooting

PERFORMANCE TESTING

This unit explains how to troubleshoot circuitry and adjust sensors using a multimeter. These activities may be performed with or without test module assistance in conjunction with the multimeter.

MULTIMETER WITH TEST MODULE

The SATO Test Module is is a purchase option designed and sold by SATO America to assist in troubleshooting SATO Printers. The use of this device will facilitate the identification and isolation of problem circuitry and for voltage adjustment.

1Remove the small cover located on the left side of the printer to access the test panel.

2 Connect the Test Module to the available test connector.

3 Connect the multimeter ground probe to the pin identified as GRD on the Test Module. 4 Connect the multimeter positive probe to the pin identified as SIG on the Test Module. 5 Turn the printer on and rotate the Test Module dial to the required position.

6 Record the multimeter values and confirm that they are within specified tolerences. 7 Troubleshoot and replace components as directed in their respective procedures.

Identification

TP4

Test Panel

Test Module Dial

Connect ground probe here

Connect positive probe here

VR3 VR8 VR9

VR4 VR2 VR1

VR11

VR10

VR12

 

 

TP1

VR5

VR6

VR7

 

 

1A

 

 

2A

 

 

3A

8

0

4A

1

5A

 

 

7

 

6A

 

 

2

6

 

1B

3

 

 

2B

5

4

3B

 

 

 

4B

GND

SIG

5B

 

 

 

6B

Figure 5-1, Test Module Usage

SATO XL400-410e Operator Manual

PN 9001135A

Page 5-7

Page 71
Image 71
SATO 400e, 410e manual Performance Testing, Multimeter with Test Module

400e, 410e specifications

The SATO 410e and 400e are advanced thermal transfer printers designed for high-performance label printing in a variety of industries, including retail, logistics, and manufacturing. These models are renowned for their reliability, efficiency, and quality output, making them essential tools for businesses that demand precision and durability in their labeling processes.

One of the standout features of the SATO 410e and 400e is their exceptional print quality. They offer a resolution of up to 600 dpi, ensuring that even the most intricate details in barcodes, logos, and text are printed with clarity. This high resolution is crucial for applications that require precision, such as product labeling and inventory management.

The SATO 410e is equipped with an intuitive user interface that simplifies operation. Its LCD display provides real-time information about print status, and its control panel is designed for ease of navigation, reducing the learning curve for new users. On the other hand, the SATO 400e emphasizes compact design without compromising performance, making it an ideal choice for businesses with limited space or needing a mobile labeling solution.

Both models feature a robust set of connectivity options, including USB, Ethernet, and serial interfaces, allowing for seamless integration into existing IT infrastructures. This versatility makes them suitable for various deployment scenarios, whether used standalone or in networked environments.

In terms of speed, the SATO 410e and 400e are engineered to deliver rapid printing capabilities. The 410e can produce labels at a speed of up to 300 mm per second, while the 400e also showcases impressive speed without sacrificing quality. This capability is vital for high-volume printing tasks common in warehousing and distribution operations.

The technology behind these printers includes SATO’s innovative ARCP (Automatic Ribbon Control Path), which optimizes ribbon usage and minimizes waste, contributing to cost-effective printing solutions. Additionally, the SATO 410e and 400e support a wide range of media types and sizes, accommodating various labeling needs from small tags to large shipping labels.

Both models are also designed with durability in mind. They are built to withstand the rigors of industrial environments, ensuring longevity and consistent performance. With features like a strong casing and reliable internal components, users can expect these printers to maintain operational integrity even under demanding conditions.

In conclusion, the SATO 410e and 400e represent the pinnacle of label printing technology, combining high print quality, user-friendly interfaces, efficient connectivity, and robust performance. These printers are perfect for businesses looking to enhance their labeling processes and achieve operational excellence in their respective fields.