Contents 9
Troubleshooting the System Battery . . . . . . . . . . 152
Troubleshooting Power Supplies . . . . . . . . . . . . 152
Troubleshooting System Cooling Problems . . . . . . . 153
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 154
Troubleshooting System Memory . . . . . . . . . . . . 154
Troubleshooting an Internal SD Card . . . . . . . . . . 156
Troubleshooting an Internal USB Memory Key . . . . . 157
Troubleshooting an Optical Drive . . . . . . . . . . . . 158
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 159
Troubleshooting a Storage Controller . . . . . . . . . 160
Troubleshooting Expansion Cards . . . . . . . . . . . 161
Troubleshooting the Processor(s) . . . . . . . . . . . . 162
5 Running the System Diagnostics . . . . . 165
Using Dell Online Diagnostics . . . . . . . . . . . . . 165
Embedded System Diagnostics Features . . . . . . . . 165
When to Use the Embedded System Diagnostics . . . . 166
Running the Embedded System Diagnostics . . . . . . 166
Embedded System Diagnostics Testing Options . . . . 167
Using the Custom Test Options . . . . . . . . . . . . . 167
Selecting Devices for Testing . . . . . . . . . . . 167
Selecting Diagnostics Options . . . . . . . . . . . 167
Viewing Information and Results . . . . . . . . . 168