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Dell PowerVault DL2100 Systems
Models:
DL2100
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Download
200 pages
6.04 Kb
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Troubleshooting
Install
Error messages
Password
Error
E2017 Timer refresh
Indicator, Button, or Icon
CPU configur
Will now reset
Using Dell Online Diagnostics
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Dell™ PowerVault™ DL2100 Systems
Hardware Owner’s Manual
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Contents
Dell PowerVault DL2100 Systems
August
Contents
Entering the Uefi Boot Manager Using the Uefi Boot Manager
Processor Settings Screen
Uefi Boot Manager Screen Uefi Boot Settings Screen
Using the System Password Using the Setup Password Contents
Removing the Information Tag Installing the Information Tag
Entering the iDRAC Configuration Utility
Installing a Hard Drive Into a Hard-Drive
Removing the Cooling Shroud Installing the Cooling Shroud
Installing the Power Supply Blank
Installing the Optical Drive
Removing the Fan Bracket
General Memory Module Installation
Installing the Integrated Storage Controller
106
109
Installing the Control Panel Display Module
Replacing the System Battery
Installing the Control Panel Board
Installing a SAS Backplane
Embedded System Diagnostics Features
Using Dell Online Diagnostics
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
Disabling a Forgotten Password
Jumpers and Connectors
Accessing System Features During Startup
MAC address
Front Panel Features and Indicators
Power button causes the system to
Power button is not accessible
Power to the system is turned off
USB connectors
LCD Panel Features
Buttons Description Left
Home Screen
View Menu
Setup Menu
Option Description Power
Hard-Drive Indicator Patterns for RAID
Home submenu of the Setup menu see Setup
Temperature
During this time
Back Panel Features and Indicators
Connector for attaching a system
Provides a power on indicator for
Ethernet connectors
One of these buttons is pushed,
Indicator, Button, or Icon
Power Indicator Codes
Connector Video connector Serial connector
Power Supply Status Indicator Power supply status
NIC Indicator Codes
Viewing Status Messages
LCD Status Messages
Removing LCD Status Messages
Disabled
Error
Range. Power
Battery
Fault. Power
E122C CPU Power
E1229
Reseat CPU
CPU or Bios
CPU configur
Error. Power
E1313 Fan
Power cycle
Parity error
Check error
E1610 Power Supply
Power error
E1620 Power Supply
E1624 Lost power
E1626 Power Supply
Error. Review
Error on Bus
E1711 PCI parity
## Device ##
E1716 Chipset Ierr
E1715 Fatal I/O
Bus ## Dev ##
E1717
Configuration
Fault. Review
Reconfigure
E171F PCIe fatal
But unusable Check DIMMs E2013 Bios unable
Configured
E1A14 SAS cable a
Check
Timer error
E2017 Timer refresh
E2019 Parity error. Parity error
E2014
E201A SuperIO
Configur
E201B Keyboard
E201C
Error on Dimm
During Post Check screen Message E2023 Bios unable
Disabled on
E2022 General
W1627 Power
Errors
I1911 LCD Log Full
Check SEL to
System Messages
Power required
Rebooting
Alert! iDRAC6 not
Responding
System boot
Alert! Power
Memory disabled
Fatal error
Nvramclr jumper is installed on system board
Bios Update
CPU x installed
Attempt Failed
Bootable media is
Current boot mode
Configuration on
Is set to Uefi
Gate A20 failure
Please run Setup
Invalid
Information
Disabled. If
Accessible USB
Local keyboard
May not work
Installed Pairs. Pairs must Be matched Size Geometry
Mirror mode
Memory odd/even
Logic failure at
No timer tick
No boot device
Available
Plug & Play
Read fault
Quad rank Dimm
Detected after
Sata port
Seek error
Device auto
Seek operation
DIMMs should
Setup program
Following DIMMs should Match in size
Following DIMMs should
Will now reset
Timer chip
Counter 2 failed
Honored. System
Protected mode
System Services
Unable to launch
Image. System
When in mirror or
Installed
Error has caused
System reset
Configuration is
System will Reboot
Recommended Memory Configuration
Performance
Write fault
Diagnostics Messages
Write fault on
Alert Messages
Other Information You May Need
About Your System
Using the System Setup Program and Uefi Boot Manager
Choosing the System Boot Mode
Responding to Error Messages
Entering the System Setup Program
Using the System Setup Program Navigation Keys
System if any changes were made
Memory Settings Screen
System Setup Options
Main Screen
Boot Settings
Option Description Sata Settings
Boot devices. See Boot Settings Screen
Fans, and memory modules with preconfigured or
Memory Settings Screen
Sata Settings Screen
Processor Settings Screen
Boot Settings Screen
Integrated Devices Screen
Serial Communication Screen
PCI IRQ Assignments Screen
Embedded Server Management Screen
Power Management Screen
System Security Screen
Exit Screen
Enables or disables the NMI feature
Using the Uefi Boot Manager Navigation Keys
Entering the Uefi Boot Manager
Displays the Uefi Boot Manager help file
Other program screens
Uefi Boot Settings Screen
Uefi Boot Manager Screen
System Utilities Screen
Using the System Password
System and Setup Password Features
Using the System Setup Program and Uefi Boot Manager
Using the Setup Password
IDRAC Configuration Utility
Entering the iDRAC Configuration Utility
Recommended Tools
Installing System Components
Inside the System
Page
Removing the Front Bezel
Front Bezel Optional
Opening and Closing the System
Installing the Front Bezel
Opening the System
Closing the System
Removing the Information Tag
Information Tag
Chassis hooks
Hard Drives
Installing the Information Tag
Removing a Hard-Drive Blank
Installing a Hard-Drive Blank
Removing a Hot-Swap Hard Drive
Installing a Hot-Swap Hard Drive
Removing a Hard Drive From a Hard-Drive Carrier
Installing a Hard Drive Into a Hard-Drive Carrier
SAS screw hole
Removing a Power Supply
Power Supplies
Replacing a Power Supply
Installing the Power Supply Blank
Removing the Power Supply Blank
Installing the Internal SD Module
Internal SD Module
Release tab
Internal SD module connector Control panel board
Internal SD Flash Card
Installing the Internal SD Flash Card
Removing the Internal SD Module
Removing the Internal SD Flash Card
Internal USB Memory Key
USB memory key
Internal USB Cable
Installing the Internal USB Cable
Removing the Internal USB Cable
IDRAC6 Enterprise Card Optional
Installing an iDRAC6 Enterprise Card
Removing an iDRAC6 Enterprise Card
NIC Hardware Key
VFlash Media Optional
Remove the iDRAC6 Enterprise card
Iscsikey connector
Removing the Cooling Shroud
Cooling Shroud
13. Removing and Installing the Cooling Shroud Lift handles
Installing the Cooling Shroud
Removing a Cooling Fan
Cooling Fans
Removing the Fan Bracket
Replacing a Cooling Fan
100
Fan bracket
101
Fan connector on system board
Optical Drive
Installing the Optical Drive
Replacing the Fan Bracket
Removing the Optical Drive
103
104
Power cable Optical-drive release tab
Integrated Storage Controller Card
Cable retention bracket Sataa connector
105
Removing the Integrated Storage Controller Card
Installing the Integrated Storage Controller Card
107
SAS a connector on backplane
SAS B connector on backplane
108
Removing a RAID Battery
RAID Battery
Installing a RAID Battery
109
110
Cable Routing
Chassis slots Tab Installing System Components
Removing the Cable Retention Bracket
111
Expansion Card Installation Guidelines
Installing the Cable Retention Bracket
Expansion Cards and Expansion-Card Risers
113
Installing an Expansion Card
Installing System Components
115
Removing an Expansion Card
Expansion card
Removing Expansion-Card Riser
117
Replacing Expansion-Card Riser
118
119
Riser 2 connector on system board
121
Replacing the Riser 2 Board on the Expansion-Card Bracket
Tab slot
Screw
System Memory
General Memory Module Installation Guidelines
123
Mode-Specific Guidelines
125
Module Memory Mode Size Optimizer
Dual Processor
GB1
126
Module Memory Mode Size Advanced Vacant
GB1 Vacant
Mirroring Vacant GB1
Sample Udimm Memory Configurations Per Processor
Installing Memory Modules
127
Advanced Vacant
26. Installing and Removing the Memory Module Memory module
129
Removing Memory Modules
Removing a Processor
Processors
131
27. Installing and Removing the Heat Sink Heat sink
Processor shield
28. Removing the Processor Socket-release lever
133
Installing a Processor
Socket key ZIF socket Pin 1 indicators
30. Closing the Processor Shield Socket-release lever
135
Replacing the System Battery
System Battery
137
Exit the System Setup program
Installing the Control Panel Display Module
Control Panel Assembly
Removing the Control Panel Display Module
139
Removing the Control Panel Board
Mounting screws 3 Torx Display module
Installing the Control Panel Board
Removing the SAS Backplane
SAS Backplane
141
SAS a cable
Installing a SAS Backplane
SAS B cable Securing slots Securing tabs
Removing the System Board
System Board
143
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145
Installing the System Board
Installing System Components
Troubleshooting Your System
Troubleshooting External Connections
147
Troubleshooting a USB Device
Troubleshooting the Video Subsystem
Troubleshooting a NIC
Troubleshooting a Serial I/O Device
149
Troubleshooting a Wet System
151
Troubleshooting a Damaged System
Troubleshooting Power Supplies
Troubleshooting the System Battery
Ensure that none of the following conditions exist
Troubleshooting System Cooling Problems
153
Troubleshooting System Memory
Troubleshooting a Fan
155
Troubleshooting an Internal SD Card
157
Troubleshooting an Internal USB Memory Key
Troubleshooting an Optical Drive
159
Troubleshooting a Hard Drive
Troubleshooting a Storage Controller
161
Troubleshooting Expansion Cards
Troubleshooting the Processors
163
164
Embedded System Diagnostics Features
Using Dell Online Diagnostics
Running the System Diagnostics
165
Running the Embedded System Diagnostics
When to Use the Embedded System Diagnostics
Using the Custom Test Options
Embedded System Diagnostics Testing Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
System Board Jumpers
Jumpers and Connectors
169
Pins 3
AC power cycle
Default System boot
170
171
Jumper Setting
172
System Board Connectors
173
Power supply connector for PS1
Power supply connector for PS2
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175
SAS Backplane Board Connectors
Expansion-Card Riser-Board Components and PCIe Buses
Card edge connector
176
Cm 12.2-in length Cm 9.5-in length
177
Cm 9.5-in length Card edge connector
Disabling a Forgotten Password
179
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181
Contacting Dell
182
Amperes AC Alternating current
183
Glossary
CPU Central processing unit. See processor DC Direct current
184
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188
System memory See RAM
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Index
193
Installing into expansion-card bracket
Riser 2 into expansion-card bracket
195
Microprocessor See processor
Post
197
Power supply, 86 system battery
System security options, 66 system startup failure
Uefi boot mode
Uefi Boot Manager entering, 68 main screen
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