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Dell
DL2100
owner manual
182
Models:
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200 pages
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Troubleshooting
Install
Error codes
Password
Error
E2017 Timer refresh
Indicator, Button, or Icon
CPU configur
Will now reset
Using Dell Online Diagnostics
Page 182
Image 182
182
Getting Help
Page 181
Page 183
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Page 183
Contents
Dell PowerVault DL2100 Systems
August
Contents
Uefi Boot Manager Screen Uefi Boot Settings Screen
Processor Settings Screen
Entering the Uefi Boot Manager Using the Uefi Boot Manager
Using the System Password Using the Setup Password Contents
Installing a Hard Drive Into a Hard-Drive
Entering the iDRAC Configuration Utility
Removing the Information Tag Installing the Information Tag
Installing the Optical Drive
Installing the Power Supply Blank
Removing the Cooling Shroud Installing the Cooling Shroud
Removing the Fan Bracket
106
Installing the Integrated Storage Controller
General Memory Module Installation
109
Installing the Control Panel Board
Replacing the System Battery
Installing the Control Panel Display Module
Installing a SAS Backplane
When to Use the Embedded System Diagnostics
Using Dell Online Diagnostics
Embedded System Diagnostics Features
Running the Embedded System Diagnostics
Jumpers and Connectors
Disabling a Forgotten Password
Accessing System Features During Startup
Front Panel Features and Indicators
MAC address
Power to the system is turned off
Power button is not accessible
Power button causes the system to
USB connectors
LCD Panel Features
Home Screen
Buttons Description Left
Setup Menu
View Menu
Home submenu of the Setup menu see Setup
Hard-Drive Indicator Patterns for RAID
Option Description Power
Temperature
Back Panel Features and Indicators
During this time
Ethernet connectors
Provides a power on indicator for
Connector for attaching a system
One of these buttons is pushed,
Connector Video connector Serial connector
Power Indicator Codes
Indicator, Button, or Icon
NIC Indicator Codes
Power Supply Status Indicator Power supply status
Removing LCD Status Messages
LCD Status Messages
Viewing Status Messages
Range. Power
Error
Disabled
Battery
E1229
E122C CPU Power
Fault. Power
Reseat CPU
Error. Power
CPU configur
CPU or Bios
E1313 Fan
Check error
Parity error
Power cycle
E1610 Power Supply
E1624 Lost power
E1620 Power Supply
Power error
E1626 Power Supply
E1711 PCI parity
Error on Bus
Error. Review
## Device ##
Bus ## Dev ##
E1715 Fatal I/O
E1716 Chipset Ierr
E1717
Reconfigure
Fault. Review
Configuration
E171F PCIe fatal
E1A14 SAS cable a
Configured
But unusable Check DIMMs E2013 Bios unable
Check
E2019 Parity error. Parity error
E2017 Timer refresh
Timer error
E2014
E201B Keyboard
Configur
E201A SuperIO
E201C
Disabled on
During Post Check screen Message E2023 Bios unable
Error on Dimm
E2022 General
I1911 LCD Log Full
Errors
W1627 Power
Check SEL to
System Messages
Alert! iDRAC6 not
Rebooting
Power required
Responding
Memory disabled
Alert! Power
System boot
Fatal error
CPU x installed
Bios Update
Nvramclr jumper is installed on system board
Attempt Failed
Configuration on
Current boot mode
Bootable media is
Is set to Uefi
Invalid
Please run Setup
Gate A20 failure
Information
Local keyboard
Accessible USB
Disabled. If
May not work
Memory odd/even
Mirror mode
Installed Pairs. Pairs must Be matched Size Geometry
Logic failure at
Available
No boot device
No timer tick
Quad rank Dimm
Read fault
Plug & Play
Detected after
Device auto
Seek error
Sata port
Seek operation
Following DIMMs should Match in size
Setup program
DIMMs should
Following DIMMs should
Counter 2 failed
Timer chip
Will now reset
Honored. System
Unable to launch
System Services
Protected mode
Image. System
Error has caused
Installed
When in mirror or
System reset
Recommended Memory Configuration
System will Reboot
Configuration is
Performance
Write fault on
Diagnostics Messages
Write fault
Alert Messages
Other Information You May Need
About Your System
Choosing the System Boot Mode
Using the System Setup Program and Uefi Boot Manager
Using the System Setup Program Navigation Keys
Entering the System Setup Program
Responding to Error Messages
System if any changes were made
Main Screen
System Setup Options
Memory Settings Screen
Boot devices. See Boot Settings Screen
Option Description Sata Settings
Boot Settings
Fans, and memory modules with preconfigured or
Memory Settings Screen
Processor Settings Screen
Sata Settings Screen
Boot Settings Screen
Integrated Devices Screen
PCI IRQ Assignments Screen
Serial Communication Screen
Embedded Server Management Screen
Power Management Screen
System Security Screen
Enables or disables the NMI feature
Exit Screen
Displays the Uefi Boot Manager help file
Entering the Uefi Boot Manager
Using the Uefi Boot Manager Navigation Keys
Other program screens
System Utilities Screen
Uefi Boot Manager Screen
Uefi Boot Settings Screen
System and Setup Password Features
Using the System Password
Using the System Setup Program and Uefi Boot Manager
Using the Setup Password
IDRAC Configuration Utility
Entering the iDRAC Configuration Utility
Inside the System
Installing System Components
Recommended Tools
Page
Front Bezel Optional
Removing the Front Bezel
Opening the System
Installing the Front Bezel
Opening and Closing the System
Closing the System
Chassis hooks
Information Tag
Removing the Information Tag
Installing the Information Tag
Hard Drives
Installing a Hard-Drive Blank
Removing a Hard-Drive Blank
Installing a Hot-Swap Hard Drive
Removing a Hot-Swap Hard Drive
Installing a Hard Drive Into a Hard-Drive Carrier
Removing a Hard Drive From a Hard-Drive Carrier
SAS screw hole
Power Supplies
Removing a Power Supply
Replacing a Power Supply
Installing the Internal SD Module
Removing the Power Supply Blank
Installing the Power Supply Blank
Internal SD Module
Internal SD module connector Control panel board
Release tab
Removing the Internal SD Module
Installing the Internal SD Flash Card
Internal SD Flash Card
Internal USB Memory Key
Removing the Internal SD Flash Card
USB memory key
Removing the Internal USB Cable
Installing the Internal USB Cable
Internal USB Cable
Installing an iDRAC6 Enterprise Card
IDRAC6 Enterprise Card Optional
Removing an iDRAC6 Enterprise Card
Remove the iDRAC6 Enterprise card
VFlash Media Optional
NIC Hardware Key
Iscsikey connector
Cooling Shroud
Removing the Cooling Shroud
Installing the Cooling Shroud
13. Removing and Installing the Cooling Shroud Lift handles
Cooling Fans
Removing a Cooling Fan
100
Replacing a Cooling Fan
Removing the Fan Bracket
Fan bracket
Fan connector on system board
101
Replacing the Fan Bracket
Installing the Optical Drive
Optical Drive
Removing the Optical Drive
103
Power cable Optical-drive release tab
104
105
Cable retention bracket Sataa connector
Integrated Storage Controller Card
Installing the Integrated Storage Controller Card
Removing the Integrated Storage Controller Card
107
108
SAS B connector on backplane
SAS a connector on backplane
Installing a RAID Battery
RAID Battery
Removing a RAID Battery
109
110
Removing the Cable Retention Bracket
Chassis slots Tab Installing System Components
Cable Routing
111
Expansion Cards and Expansion-Card Risers
Installing the Cable Retention Bracket
Expansion Card Installation Guidelines
Installing an Expansion Card
113
Installing System Components
Removing an Expansion Card
115
Removing Expansion-Card Riser
Expansion card
Replacing Expansion-Card Riser
117
118
119
Riser 2 connector on system board
Tab slot
Replacing the Riser 2 Board on the Expansion-Card Bracket
121
Screw
General Memory Module Installation Guidelines
System Memory
123
Mode-Specific Guidelines
Dual Processor
Module Memory Mode Size Optimizer
125
GB1
GB1 Vacant
Module Memory Mode Size Advanced Vacant
126
Mirroring Vacant GB1
127
Installing Memory Modules
Sample Udimm Memory Configurations Per Processor
Advanced Vacant
26. Installing and Removing the Memory Module Memory module
Removing Memory Modules
129
Processors
Removing a Processor
27. Installing and Removing the Heat Sink Heat sink
131
28. Removing the Processor Socket-release lever
Processor shield
Installing a Processor
133
Socket key ZIF socket Pin 1 indicators
135
30. Closing the Processor Shield Socket-release lever
System Battery
Replacing the System Battery
Exit the System Setup program
137
Removing the Control Panel Display Module
Control Panel Assembly
Installing the Control Panel Display Module
Mounting screws 3 Torx Display module
Removing the Control Panel Board
139
Installing the Control Panel Board
141
SAS Backplane
Removing the SAS Backplane
SAS B cable Securing slots Securing tabs
Installing a SAS Backplane
SAS a cable
143
System Board
Removing the System Board
144
Installing the System Board
145
Installing System Components
147
Troubleshooting External Connections
Troubleshooting Your System
Troubleshooting the Video Subsystem
Troubleshooting a USB Device
149
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
Troubleshooting a Wet System
Troubleshooting a Damaged System
151
Troubleshooting the System Battery
Troubleshooting Power Supplies
153
Troubleshooting System Cooling Problems
Ensure that none of the following conditions exist
Troubleshooting a Fan
Troubleshooting System Memory
155
Troubleshooting an Internal SD Card
Troubleshooting an Internal USB Memory Key
157
Troubleshooting an Optical Drive
Troubleshooting a Hard Drive
159
Troubleshooting a Storage Controller
Troubleshooting Expansion Cards
161
Troubleshooting the Processors
163
164
Running the System Diagnostics
Using Dell Online Diagnostics
Embedded System Diagnostics Features
165
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
Selecting Devices for Testing
Embedded System Diagnostics Testing Options
Using the Custom Test Options
Selecting Diagnostics Options
Viewing Information and Results
169
Jumpers and Connectors
System Board Jumpers
Default System boot
AC power cycle
Pins 3
170
Jumper Setting
171
System Board Connectors
172
173
174
Power supply connector for PS2
Power supply connector for PS1
SAS Backplane Board Connectors
175
176
Card edge connector
Expansion-Card Riser-Board Components and PCIe Buses
Cm 12.2-in length Cm 9.5-in length
177
Disabling a Forgotten Password
Cm 9.5-in length Card edge connector
179
180
Contacting Dell
181
182
Glossary
183
Amperes AC Alternating current
184
CPU Central processing unit. See processor DC Direct current
185
186
187
188
189
System memory See RAM
190
191
192
193
Index
Installing into expansion-card bracket
195
Riser 2 into expansion-card bracket
Post
Microprocessor See processor
Power supply, 86 system battery
197
System security options, 66 system startup failure
199
Uefi Boot Manager entering, 68 main screen
Uefi boot mode
200
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