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Dell
DL2100
owner manual
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Troubleshooting
Install
Error codes
Password
Error
E2017 Timer refresh
Indicator, Button, or Icon
CPU configur
Will now reset
Using Dell Online Diagnostics
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Jumpers and Connectors
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Contents
Dell PowerVault DL2100 Systems
August
Contents
Processor Settings Screen
Entering the Uefi Boot Manager Using the Uefi Boot Manager
Uefi Boot Manager Screen Uefi Boot Settings Screen
Using the System Password Using the Setup Password Contents
Entering the iDRAC Configuration Utility
Removing the Information Tag Installing the Information Tag
Installing a Hard Drive Into a Hard-Drive
Installing the Power Supply Blank
Removing the Cooling Shroud Installing the Cooling Shroud
Installing the Optical Drive
Removing the Fan Bracket
Installing the Integrated Storage Controller
General Memory Module Installation
106
109
Replacing the System Battery
Installing the Control Panel Display Module
Installing the Control Panel Board
Installing a SAS Backplane
Using Dell Online Diagnostics
Embedded System Diagnostics Features
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
Jumpers and Connectors
Disabling a Forgotten Password
Accessing System Features During Startup
Front Panel Features and Indicators
MAC address
Power button is not accessible
Power button causes the system to
Power to the system is turned off
USB connectors
LCD Panel Features
Home Screen
Buttons Description Left
Setup Menu
View Menu
Hard-Drive Indicator Patterns for RAID
Option Description Power
Home submenu of the Setup menu see Setup
Temperature
Back Panel Features and Indicators
During this time
Provides a power on indicator for
Connector for attaching a system
Ethernet connectors
One of these buttons is pushed,
Power Indicator Codes
Indicator, Button, or Icon
Connector Video connector Serial connector
NIC Indicator Codes
Power Supply Status Indicator Power supply status
LCD Status Messages
Viewing Status Messages
Removing LCD Status Messages
Error
Disabled
Range. Power
Battery
E122C CPU Power
Fault. Power
E1229
Reseat CPU
CPU configur
CPU or Bios
Error. Power
E1313 Fan
Parity error
Power cycle
Check error
E1610 Power Supply
E1620 Power Supply
Power error
E1624 Lost power
E1626 Power Supply
Error on Bus
Error. Review
E1711 PCI parity
## Device ##
E1715 Fatal I/O
E1716 Chipset Ierr
Bus ## Dev ##
E1717
Fault. Review
Configuration
Reconfigure
E171F PCIe fatal
Configured
But unusable Check DIMMs E2013 Bios unable
E1A14 SAS cable a
Check
E2017 Timer refresh
Timer error
E2019 Parity error. Parity error
E2014
Configur
E201A SuperIO
E201B Keyboard
E201C
During Post Check screen Message E2023 Bios unable
Error on Dimm
Disabled on
E2022 General
Errors
W1627 Power
I1911 LCD Log Full
Check SEL to
System Messages
Rebooting
Power required
Alert! iDRAC6 not
Responding
Alert! Power
System boot
Memory disabled
Fatal error
Bios Update
Nvramclr jumper is installed on system board
CPU x installed
Attempt Failed
Current boot mode
Bootable media is
Configuration on
Is set to Uefi
Please run Setup
Gate A20 failure
Invalid
Information
Accessible USB
Disabled. If
Local keyboard
May not work
Mirror mode
Installed Pairs. Pairs must Be matched Size Geometry
Memory odd/even
Logic failure at
No boot device
No timer tick
Available
Read fault
Plug & Play
Quad rank Dimm
Detected after
Seek error
Sata port
Device auto
Seek operation
Setup program
DIMMs should
Following DIMMs should Match in size
Following DIMMs should
Timer chip
Will now reset
Counter 2 failed
Honored. System
System Services
Protected mode
Unable to launch
Image. System
Installed
When in mirror or
Error has caused
System reset
System will Reboot
Configuration is
Recommended Memory Configuration
Performance
Diagnostics Messages
Write fault
Write fault on
Alert Messages
Other Information You May Need
About Your System
Choosing the System Boot Mode
Using the System Setup Program and Uefi Boot Manager
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program Navigation Keys
System if any changes were made
System Setup Options
Memory Settings Screen
Main Screen
Option Description Sata Settings
Boot Settings
Boot devices. See Boot Settings Screen
Fans, and memory modules with preconfigured or
Memory Settings Screen
Processor Settings Screen
Sata Settings Screen
Boot Settings Screen
Integrated Devices Screen
PCI IRQ Assignments Screen
Serial Communication Screen
Embedded Server Management Screen
Power Management Screen
System Security Screen
Enables or disables the NMI feature
Exit Screen
Entering the Uefi Boot Manager
Using the Uefi Boot Manager Navigation Keys
Displays the Uefi Boot Manager help file
Other program screens
Uefi Boot Manager Screen
Uefi Boot Settings Screen
System Utilities Screen
System and Setup Password Features
Using the System Password
Using the System Setup Program and Uefi Boot Manager
Using the Setup Password
IDRAC Configuration Utility
Entering the iDRAC Configuration Utility
Installing System Components
Recommended Tools
Inside the System
Page
Front Bezel Optional
Removing the Front Bezel
Installing the Front Bezel
Opening and Closing the System
Opening the System
Closing the System
Information Tag
Removing the Information Tag
Chassis hooks
Installing the Information Tag
Hard Drives
Installing a Hard-Drive Blank
Removing a Hard-Drive Blank
Installing a Hot-Swap Hard Drive
Removing a Hot-Swap Hard Drive
Installing a Hard Drive Into a Hard-Drive Carrier
Removing a Hard Drive From a Hard-Drive Carrier
SAS screw hole
Power Supplies
Removing a Power Supply
Replacing a Power Supply
Removing the Power Supply Blank
Installing the Power Supply Blank
Installing the Internal SD Module
Internal SD Module
Internal SD module connector Control panel board
Release tab
Installing the Internal SD Flash Card
Internal SD Flash Card
Removing the Internal SD Module
Internal USB Memory Key
Removing the Internal SD Flash Card
USB memory key
Installing the Internal USB Cable
Internal USB Cable
Removing the Internal USB Cable
Installing an iDRAC6 Enterprise Card
IDRAC6 Enterprise Card Optional
Removing an iDRAC6 Enterprise Card
VFlash Media Optional
NIC Hardware Key
Remove the iDRAC6 Enterprise card
Iscsikey connector
Cooling Shroud
Removing the Cooling Shroud
Installing the Cooling Shroud
13. Removing and Installing the Cooling Shroud Lift handles
Cooling Fans
Removing a Cooling Fan
Replacing a Cooling Fan
Removing the Fan Bracket
100
Fan bracket
Fan connector on system board
101
Installing the Optical Drive
Optical Drive
Replacing the Fan Bracket
Removing the Optical Drive
103
Power cable Optical-drive release tab
104
Cable retention bracket Sataa connector
Integrated Storage Controller Card
105
Installing the Integrated Storage Controller Card
Removing the Integrated Storage Controller Card
107
SAS B connector on backplane
SAS a connector on backplane
108
RAID Battery
Removing a RAID Battery
Installing a RAID Battery
109
110
Chassis slots Tab Installing System Components
Cable Routing
Removing the Cable Retention Bracket
111
Installing the Cable Retention Bracket
Expansion Card Installation Guidelines
Expansion Cards and Expansion-Card Risers
Installing an Expansion Card
113
Installing System Components
Removing an Expansion Card
115
Removing Expansion-Card Riser
Expansion card
Replacing Expansion-Card Riser
117
118
119
Riser 2 connector on system board
Replacing the Riser 2 Board on the Expansion-Card Bracket
121
Tab slot
Screw
General Memory Module Installation Guidelines
System Memory
123
Mode-Specific Guidelines
Module Memory Mode Size Optimizer
125
Dual Processor
GB1
Module Memory Mode Size Advanced Vacant
126
GB1 Vacant
Mirroring Vacant GB1
Installing Memory Modules
Sample Udimm Memory Configurations Per Processor
127
Advanced Vacant
26. Installing and Removing the Memory Module Memory module
Removing Memory Modules
129
Processors
Removing a Processor
27. Installing and Removing the Heat Sink Heat sink
131
28. Removing the Processor Socket-release lever
Processor shield
Installing a Processor
133
Socket key ZIF socket Pin 1 indicators
135
30. Closing the Processor Shield Socket-release lever
System Battery
Replacing the System Battery
Exit the System Setup program
137
Control Panel Assembly
Installing the Control Panel Display Module
Removing the Control Panel Display Module
Removing the Control Panel Board
139
Mounting screws 3 Torx Display module
Installing the Control Panel Board
SAS Backplane
Removing the SAS Backplane
141
Installing a SAS Backplane
SAS a cable
SAS B cable Securing slots Securing tabs
System Board
Removing the System Board
143
144
Installing the System Board
145
Installing System Components
Troubleshooting External Connections
Troubleshooting Your System
147
Troubleshooting the Video Subsystem
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
Troubleshooting a NIC
149
Troubleshooting a Wet System
Troubleshooting a Damaged System
151
Troubleshooting the System Battery
Troubleshooting Power Supplies
Troubleshooting System Cooling Problems
Ensure that none of the following conditions exist
153
Troubleshooting a Fan
Troubleshooting System Memory
155
Troubleshooting an Internal SD Card
Troubleshooting an Internal USB Memory Key
157
Troubleshooting an Optical Drive
Troubleshooting a Hard Drive
159
Troubleshooting a Storage Controller
Troubleshooting Expansion Cards
161
Troubleshooting the Processors
163
164
Using Dell Online Diagnostics
Embedded System Diagnostics Features
Running the System Diagnostics
165
When to Use the Embedded System Diagnostics
Running the Embedded System Diagnostics
Embedded System Diagnostics Testing Options
Using the Custom Test Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
Jumpers and Connectors
System Board Jumpers
169
AC power cycle
Pins 3
Default System boot
170
Jumper Setting
171
System Board Connectors
172
173
Power supply connector for PS2
Power supply connector for PS1
174
SAS Backplane Board Connectors
175
Card edge connector
Expansion-Card Riser-Board Components and PCIe Buses
176
Cm 12.2-in length Cm 9.5-in length
177
Disabling a Forgotten Password
Cm 9.5-in length Card edge connector
179
180
Contacting Dell
181
182
183
Amperes AC Alternating current
Glossary
184
CPU Central processing unit. See processor DC Direct current
185
186
187
188
189
System memory See RAM
190
191
192
193
Index
Installing into expansion-card bracket
195
Riser 2 into expansion-card bracket
Post
Microprocessor See processor
Power supply, 86 system battery
197
System security options, 66 system startup failure
Uefi Boot Manager entering, 68 main screen
Uefi boot mode
199
200
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