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SATO 400e manual Unit 1 Introduction, SATO XL400-410e Operator Manual, PN 9001135A, Page

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Unit 1: Introduction

SATO XL400-410e Operator Manual

PN 9001135A

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SATO 400e manual Unit 1 Introduction, SATO XL400-410e Operator Manual, PN 9001135A, Page

Contents

XL400e / XL410e Printers OPERATOR MANUALSATO UK Limited Valley Road, Harwich Essex CO12 4RR Tel 01255 Fax 01255 Tech Support Hotline 01255 Email techsupport@satouk.comCopyright SATO UK Limited TECHNICAL DATA INSTALLATIONINTRODUCTION TABLE OF CONTENTSTROUBLESHOOTING OPERATIONPrinter Configuration Configuration ModesMAINTENANCE Cleaning ProceduresReplacement Procedures Adjustment ProceduresPN 9001135A About This Manual General Description Control Features INTRODUCTIONABOUT THIS MANUAL WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAYRESULT IN PRESONAL INJURY GENERAL DESCRIPTION Figure 1-1a, Primary ComponentsFigure 1-1b, Primary Components CONTROL FEATURES BUTTONS & SWITCHESFigure 1-2a, Control Features Figure 1-2b, Control Features Figure 1-3, Connection PortsUnit 1 Introduction SATO XL400-410e Operator ManualPN 9001135A PageTECHNICAL DATA Physical Charcteristics Enviromental Power Processing Print SensingMedia Character Font Capabilities Barcode Capabilities Interface Modules Regulatory ApprovalsPHYSICAL CHARACTERISTICS POWERENVIRONMENTAL PROCESSINGCHARACTER FONT CAPABILITIES MEDIAMATRIX FONTS AUTO SMOOTHING FONTSBAR CODE CAPABILTIES INTERFACE MODULESREGULATORY APPROVALS INSTALLATION Unpacking Parts Identification Printer InstallationInterface Selection Accessories Installation UNPACKING & PARTS IDENTIFICATION Figure 3-1, Unpacking and Parts IdentificationPRINTER INSTALLATION SITE LOCATIONMEDIA SELECTION MEDIA LOADING Figure 3-3a, Media LoadingFigure 3-3b, Media Loading Figure 3-3c, Media LoadingMedia Supply Spindle Media Media Retaining Plate Media Hold-Down Print Head LatchCutter Assembly Media Ramp Set Screw Top Housing CoverPrint Head Assembly Media Paper GuideRIBBON LOADING Figure 3-3f, Media LoadingTop Housing Cover Power Switch Power Supply Cord Ribbon Print AssemblyFigure 3-4a, Ribbon Loading Figure 3-4b, Ribbon LoadingRibbon Print Assembly Figure 3-4c, Ribbon LoadingFigure 3-4d, Ribbon Loading Ribbon Rewind Spindle Ribbon Unwind Spindle Ribbon Roll Ribbon CoreTop Housing Cover Ribbon Print Head Latch Figure 3-4e, Ribbon LoadingFigure 3-4f, Ribbon Loading Ribbon Ribbon CoreUnit 3 Installation Label/Tag Power SwitchFigure 3-4g, Ribbon Loading SATO XL400-410e Operator ManualINTERFACE SELECTION RS232 SERIAL INTERFACEPage IEEE1284 PARALLEL INTERFACE 1 Signals required for ieee 1284 mode802.11B WIRELESS UNIVERSAL SERIAL BUS USB ADAPTERLOCAL AREA NETWORK LAN ETHERNET RECEIVE BUFFER ACK/NAK PROTOCOLACCESSORIES INSTALLATION PCMCIA MEMORY UPGRADESTACKER UNIT Figure 3-8, Label Stacker InstallationPrinter Configuration Configuration Modes Operational Adjustments OPERATIONPrinting PRINTER CONFIGURATION DIP SWITCH PANELSDSW1 DEFAULT SETTINGS SETTING FUNCTIONChecks the pitch size StatusCONFIGURATION MODES NORMAL MODETEST PRINT MODE Figure 4-2, Test Print ModeADVANCED MODE Figure 4-3, Advanced ModeDEFAULT SETTINGS MODE Figure 4-4, Default Settings ModeFLASH MEMORY DOWNLOAD MODE Figure 4-5, Flash Memory Download Mode Printer beginsMore USER DOWNLOAD MODE Figure 4-6, User Download ModeHEX DUMP MODE Figure 4-7, Hex Dump ModeCARD MODE Figure 4-8, Card ModeNON-STANDARD CLEAR MODE Figure 4-9, Non-Standard Clear ModeSERVICE MODE Figure 4-10a, Service Mode - Test PrintFigure 4-10b, Service Mode - Sensor Level Unit 4 OperationSATO XL400-410e Operator Manual PN 9001135AFigure 4-10c, Service Mode - Pitch Offset PITCH OFFSETCENTER HOLE Figure 4-10d, Service Mode - Cut Offset Unit 4 OperationSATO XL400-410e Operator Manual PN 9001135AFigure 4-10e, Service Mode - Backfeed Offset Unit 4 OperationSATO XL400-410e Operator Manual PN 9001135AFigure 4-10f, Service Mode - Counter Display Chart CChart D NORMAL MODE DEFAULT SETTINGS MODEMENU DESCRIPTIONADVANCED MODE MENUDESCRIPTION FLASH MEMORY & USER DOWNLOAD MODESCARD MODE USER TEST PRINT MODEMENU DESCRIPTIONSERVICE MODE MENUDESCRIPTION OPERATIONAL ADJUSTMENTS DESCRIPTION/PROCEDUREPOTENTIOMETER Figure 4-11, Adjustment Panel DARKNESSPOSITION PRINTCUTTER SENSOR POSITIONING Figure 4-14a, Cutter Sensor PositioningFigure 4-14b, Cutter Sensor Positioning OPERATOR PANEL Figure 4-15a, Tilting Operator PanelPOWERING OFF PRINTINGTEST PRINTING RELOADING MEDIATROUBLESHOOTING Error Signals Printer Troubleshooting InterfaceTroubleshootingPerformance Testing Test Print Troubleshooting Sensor Locations ERROR SIGNALS ERROR SIGNAL TABLEPRINTER TROUBLESHOOTING TROUBLESHOOTING TABLENO PRINTED IMAGE LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALLMEANDERING MEDIA PRINTER CREATES A BLANK LABELINTERFACE TROUBLESHOOTING PARALLEL INTERFACERS232 SERIAL INTERFACE LAN EHTERNET INTERFACE UNIVERSAL SERIAL BUS USB INTERFACETROUBLESHOOTING STEP PERFORMANCE TESTING MULTIMETER WITH TEST MODULEMULTIMETER ALONE TEST PRINT TROUBLESHOOTING HEX DUMP MODEFigure 5-3, Hex Dump Mode TEST LABEL PRINTING Figure 5-4, Test Print ModeLabel Contents Will Vary Depending on Test Label Type SAMPLE TEST LABELD S W D S WSENSOR LOCATIONS Figure 5-6, Sensor LocationsMAINTENANCE Cleaning Procedures Replacement Procedures Adjustment ProceduresCLEANING PROCEDURES Figure 6-1, Cleaning Sheet UsageREPLACEMENT PROCEDURES FUSE REPLACEMENTPRINT HEAD REPLACEMENT Figure 6-3, Print Head ReplacementRIBBON ROLLER REPLACEMENT Figure 6-4, Ribbon Roller ReplacementADJUSTMENT PROCEDURES RELATIVE PROCEDUREPRINT DEFECTS PRINT HEAD BALANCE ADJUSTMENT Figure 6-5, Print Head Balance AdjustmentPRINT HEAD ALIGNMENT Figure 6-6, Print Head AlignmentPRESSURE ROLLER ALIGNMENT Figure 6-7, Pressure Roller AlignmentPRESSURE ROLLER BALANCE Figure 6-8, Pressure Roller BalanceRIBBON GUIDE ADJUSTMENT Figure 6-9, Ribbon Guide AdjustmentRIBBON SPINDLE TENSIONING Figure 6-10, Ribbon Spindle TensioningPITCH SENSOR ADJUSTMENT LABEL GAP & CENTER HOLE MEDIA PITCH SENSOR ADJUSTMENT EYE-MARK MEDIA EYE-MARK REFERENCE CHARTTEST PINS Multimeter AloneFigure 6-12, Test Connector Figure 6-11, Test Module & Sensor PotentiometersTP4 Test Panel Test Module Dial Connect ground probe here Connect positive probe herePITCH SENSOR ADJUSTMENT R-CORNER MEDIA R-CORNER PEFERENCE CHARTTEST PINS Multimeter AlonePITCH SENSOR ADJUSTMENT SIDE HOLE MEDIA SIDE HOLE PEFERENCE CHARTTEST PINS Multimeter AloneJUMP HOLE SENSOR ADJUSTMENT JUMP SENSOR PEFERENCE CHARTTEST PINS Multimeter AloneRIBBON SENSOR ADJUSTMENT RIBBON REFERENCE CHARTCONNECTOR PIN Multimeter AloneCUTTER SENSOR ADJUSTMENT