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SATO 400e, 410e manual Introduction, About This Manual General Description Control Features

Models: 400e 410e

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INTRODUCTION

INTRODUCTION

•About This Manual

•General Description

•Control Features

SATO XL400-410e Operator Manual

PN 9001135A

Page 1-1

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SATO 400e, 410e manual Introduction, About This Manual General Description Control Features

Contents

OPERATOR MANUAL XL400e / XL410e PrintersFax 01255 Tech Support Hotline 01255 Email techsupport@satouk.com SATO UK Limited Valley Road, Harwich Essex CO12 4RR Tel 01255Copyright SATO UK Limited TABLE OF CONTENTS TECHNICAL DATAINSTALLATION INTRODUCTIONConfiguration Modes TROUBLESHOOTINGOPERATION Printer ConfigurationAdjustment Procedures MAINTENANCECleaning Procedures Replacement ProceduresPN 9001135A INTRODUCTION About This Manual General Description Control FeaturesWARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAY ABOUT THIS MANUALRESULT IN PRESONAL INJURY Figure 1-1a, Primary Components GENERAL DESCRIPTIONFigure 1-1b, Primary Components BUTTONS & SWITCHES CONTROL FEATURESFigure 1-2a, Control Features Figure 1-3, Connection Ports Figure 1-2b, Control FeaturesPage Unit 1 IntroductionSATO XL400-410e Operator Manual PN 9001135AInterface Modules Regulatory Approvals TECHNICAL DATAPhysical Charcteristics Enviromental Power Processing Print Sensing Media Character Font Capabilities Barcode CapabilitiesPROCESSING PHYSICAL CHARACTERISTICSPOWER ENVIRONMENTALAUTO SMOOTHING FONTS CHARACTER FONT CAPABILITIESMEDIA MATRIX FONTSINTERFACE MODULES BAR CODE CAPABILTIESREGULATORY APPROVALS Unpacking Parts Identification Printer Installation INSTALLATIONInterface Selection Accessories Installation Figure 3-1, Unpacking and Parts Identification UNPACKING & PARTS IDENTIFICATIONSITE LOCATION PRINTER INSTALLATIONMEDIA SELECTION Figure 3-3a, Media Loading MEDIA LOADINGMedia Hold-Down Print Head Latch Figure 3-3b, Media LoadingFigure 3-3c, Media Loading Media Supply Spindle Media Media Retaining PlateMedia Paper Guide Cutter Assembly Media Ramp Set ScrewTop Housing Cover Print Head AssemblyFigure 3-3f, Media Loading RIBBON LOADINGFigure 3-4b, Ribbon Loading Top Housing Cover Power Switch Power Supply CordRibbon Print Assembly Figure 3-4a, Ribbon LoadingRibbon Rewind Spindle Ribbon Unwind Spindle Ribbon Roll Ribbon Core Ribbon Print AssemblyFigure 3-4c, Ribbon Loading Figure 3-4d, Ribbon LoadingRibbon Ribbon Core Top Housing Cover Ribbon Print Head LatchFigure 3-4e, Ribbon Loading Figure 3-4f, Ribbon LoadingSATO XL400-410e Operator Manual Unit 3 InstallationLabel/Tag Power Switch Figure 3-4g, Ribbon LoadingRS232 SERIAL INTERFACE INTERFACE SELECTIONPage 1 Signals required for ieee 1284 mode IEEE1284 PARALLEL INTERFACEUNIVERSAL SERIAL BUS USB ADAPTER 802.11B WIRELESSLOCAL AREA NETWORK LAN ETHERNET ACK/NAK PROTOCOL RECEIVE BUFFERPCMCIA MEMORY UPGRADE ACCESSORIES INSTALLATIONFigure 3-8, Label Stacker Installation STACKER UNITOPERATION Printer Configuration Configuration Modes Operational AdjustmentsPrinting DIP SWITCH PANELS PRINTER CONFIGURATIONDSW1 DEFAULT SETTINGS FUNCTION SETTINGStatus Checks the pitch sizeNORMAL MODE CONFIGURATION MODESFigure 4-2, Test Print Mode TEST PRINT MODEFigure 4-3, Advanced Mode ADVANCED MODEFigure 4-4, Default Settings Mode DEFAULT SETTINGS MODEFLASH MEMORY DOWNLOAD MODE Printer begins Figure 4-5, Flash Memory Download ModeMore Figure 4-6, User Download Mode USER DOWNLOAD MODEFigure 4-7, Hex Dump Mode HEX DUMP MODEFigure 4-8, Card Mode CARD MODEFigure 4-9, Non-Standard Clear Mode NON-STANDARD CLEAR MODEFigure 4-10a, Service Mode - Test Print SERVICE MODEPN 9001135A Figure 4-10b, Service Mode - Sensor LevelUnit 4 Operation SATO XL400-410e Operator ManualPITCH OFFSET Figure 4-10c, Service Mode - Pitch OffsetCENTER HOLE PN 9001135A Figure 4-10d, Service Mode - Cut OffsetUnit 4 Operation SATO XL400-410e Operator ManualPN 9001135A Figure 4-10e, Service Mode - Backfeed OffsetUnit 4 Operation SATO XL400-410e Operator ManualChart C Figure 4-10f, Service Mode - Counter DisplayChart D DESCRIPTION DEFAULT SETTINGS MODENORMAL MODE MENUFLASH MEMORY & USER DOWNLOAD MODES ADVANCED MODEMENU DESCRIPTIONUSER TEST PRINT MODE CARD MODEMENU DESCRIPTIONMENU SERVICE MODEDESCRIPTION DESCRIPTION/PROCEDURE OPERATIONAL ADJUSTMENTSPOTENTIOMETER PRINT Figure 4-11, Adjustment PanelDARKNESS POSITIONFigure 4-14a, Cutter Sensor Positioning CUTTER SENSOR POSITIONINGFigure 4-14b, Cutter Sensor Positioning Figure 4-15a, Tilting Operator Panel OPERATOR PANELRELOADING MEDIA POWERING OFFPRINTING TEST PRINTINGError Signals Printer Troubleshooting InterfaceTroubleshooting TROUBLESHOOTINGPerformance Testing Test Print Troubleshooting Sensor Locations ERROR SIGNAL TABLE ERROR SIGNALSTROUBLESHOOTING TABLE PRINTER TROUBLESHOOTINGPRINTER CREATES A BLANK LABEL NO PRINTED IMAGELCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL MEANDERING MEDIAPARALLEL INTERFACE INTERFACE TROUBLESHOOTINGRS232 SERIAL INTERFACE UNIVERSAL SERIAL BUS USB INTERFACE LAN EHTERNET INTERFACETROUBLESHOOTING STEP MULTIMETER WITH TEST MODULE PERFORMANCE TESTINGMULTIMETER ALONE HEX DUMP MODE TEST PRINT TROUBLESHOOTINGFigure 5-3, Hex Dump Mode Figure 5-4, Test Print Mode TEST LABEL PRINTINGD S W Label Contents Will Vary Depending on Test Label TypeSAMPLE TEST LABEL D S WFigure 5-6, Sensor Locations SENSOR LOCATIONSCleaning Procedures Replacement Procedures Adjustment Procedures MAINTENANCEFigure 6-1, Cleaning Sheet Usage CLEANING PROCEDURESFUSE REPLACEMENT REPLACEMENT PROCEDURESFigure 6-3, Print Head Replacement PRINT HEAD REPLACEMENTFigure 6-4, Ribbon Roller Replacement RIBBON ROLLER REPLACEMENTRELATIVE PROCEDURE ADJUSTMENT PROCEDURESPRINT DEFECTS Figure 6-5, Print Head Balance Adjustment PRINT HEAD BALANCE ADJUSTMENTFigure 6-6, Print Head Alignment PRINT HEAD ALIGNMENTFigure 6-7, Pressure Roller Alignment PRESSURE ROLLER ALIGNMENTFigure 6-8, Pressure Roller Balance PRESSURE ROLLER BALANCEFigure 6-9, Ribbon Guide Adjustment RIBBON GUIDE ADJUSTMENTFigure 6-10, Ribbon Spindle Tensioning RIBBON SPINDLE TENSIONINGPITCH SENSOR ADJUSTMENT LABEL GAP & CENTER HOLE MEDIA Multimeter Alone PITCH SENSOR ADJUSTMENT EYE-MARK MEDIAEYE-MARK REFERENCE CHART TEST PINSConnect positive probe here Figure 6-12, Test ConnectorFigure 6-11, Test Module & Sensor Potentiometers TP4 Test Panel Test Module Dial Connect ground probe hereMultimeter Alone PITCH SENSOR ADJUSTMENT R-CORNER MEDIAR-CORNER PEFERENCE CHART TEST PINSMultimeter Alone PITCH SENSOR ADJUSTMENT SIDE HOLE MEDIASIDE HOLE PEFERENCE CHART TEST PINSMultimeter Alone JUMP HOLE SENSOR ADJUSTMENTJUMP SENSOR PEFERENCE CHART TEST PINSMultimeter Alone RIBBON SENSOR ADJUSTMENTRIBBON REFERENCE CHART CONNECTOR PINCUTTER SENSOR ADJUSTMENT