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SATO 400e, 410e manual 4, Ribbon Roller Replacement

Models: 400e 410e

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RIBBON ROLLER REPLACEMENT

Unit 6: Maintenance

RIBBON ROLLER REPLACEMENT

The ribbon roller is a high wear component due to the ribbon medium treading on its surface. The ribbon roller is the only roller approved for replacement by the operator. For all other roller replacements, contact a service representative.

NOTE: Observe and remember the sequence and orientation of tribbon roller components as dismantling to facilitate installation of the replacement.

1Switch off the printer and disconnect the power supply cord.

2Remove the ribbon stock from the printer.

3Remove the screw securing roller clamp to the frame.

4Remove the roller clamp and lift away defective ribbon roller assembly.

5Install the replacement ribbon roller assembly and apply clamp.

6Secure the ribbon roller assembly and the clamp to the printer frame.

7Reconnect power supply cord and test cycle.

Clamp

Ribbon Roller Assembly

Top Housing Cover

Clamp Screw

Power Switch

A/C Power Connector

Figure 6-4, Ribbon Roller Replacement

SATO XL400-410e Operator Manual

PN 9001135A

Page 6-5

Image 81

SATO 400e, 410e manual 4, Ribbon Roller Replacement

Contents

OPERATOR MANUAL XL400e / XL410e PrintersSATO UK Limited Valley Road, Harwich Essex CO12 4RR Tel 01255 Fax 01255 Tech Support Hotline 01255 Email techsupport@satouk.comCopyright SATO UK Limited INSTALLATION TECHNICAL DATAINTRODUCTION TABLE OF CONTENTSOPERATION TROUBLESHOOTINGPrinter Configuration Configuration ModesCleaning Procedures MAINTENANCEReplacement Procedures Adjustment ProceduresPN 9001135A INTRODUCTION About This Manual General Description Control FeaturesABOUT THIS MANUAL WARNING PROVIDES INFORMATION THAT, IF UNHEEDED, MAYRESULT IN PRESONAL INJURY GENERAL DESCRIPTION Figure 1-1a, Primary ComponentsFigure 1-1b, Primary Components CONTROL FEATURES BUTTONS & SWITCHESFigure 1-2a, Control Features Figure 1-3, Connection Ports Figure 1-2b, Control FeaturesSATO XL400-410e Operator Manual Unit 1 IntroductionPN 9001135A PagePhysical Charcteristics Enviromental Power Processing Print Sensing TECHNICAL DATAMedia Character Font Capabilities Barcode Capabilities Interface Modules Regulatory ApprovalsPOWER PHYSICAL CHARACTERISTICSENVIRONMENTAL PROCESSINGMEDIA CHARACTER FONT CAPABILITIESMATRIX FONTS AUTO SMOOTHING FONTSBAR CODE CAPABILTIES INTERFACE MODULESREGULATORY APPROVALS INSTALLATION Unpacking Parts Identification Printer InstallationInterface Selection Accessories Installation Figure 3-1, Unpacking and Parts Identification UNPACKING & PARTS IDENTIFICATIONPRINTER INSTALLATION SITE LOCATIONMEDIA SELECTION Figure 3-3a, Media Loading MEDIA LOADINGFigure 3-3c, Media Loading Figure 3-3b, Media LoadingMedia Supply Spindle Media Media Retaining Plate Media Hold-Down Print Head LatchTop Housing Cover Cutter Assembly Media Ramp Set ScrewPrint Head Assembly Media Paper GuideFigure 3-3f, Media Loading RIBBON LOADINGRibbon Print Assembly Top Housing Cover Power Switch Power Supply CordFigure 3-4a, Ribbon Loading Figure 3-4b, Ribbon LoadingFigure 3-4c, Ribbon Loading Ribbon Print AssemblyFigure 3-4d, Ribbon Loading Ribbon Rewind Spindle Ribbon Unwind Spindle Ribbon Roll Ribbon CoreFigure 3-4e, Ribbon Loading Top Housing Cover Ribbon Print Head LatchFigure 3-4f, Ribbon Loading Ribbon Ribbon CoreLabel/Tag Power Switch Unit 3 InstallationFigure 3-4g, Ribbon Loading SATO XL400-410e Operator ManualRS232 SERIAL INTERFACE INTERFACE SELECTIONPage 1 Signals required for ieee 1284 mode IEEE1284 PARALLEL INTERFACE802.11B WIRELESS UNIVERSAL SERIAL BUS USB ADAPTERLOCAL AREA NETWORK LAN ETHERNET ACK/NAK PROTOCOL RECEIVE BUFFERPCMCIA MEMORY UPGRADE ACCESSORIES INSTALLATIONFigure 3-8, Label Stacker Installation STACKER UNITPrinter Configuration Configuration Modes Operational Adjustments OPERATIONPrinting DIP SWITCH PANELS PRINTER CONFIGURATIONDSW1 DEFAULT SETTINGS FUNCTION SETTINGStatus Checks the pitch sizeNORMAL MODE CONFIGURATION MODESFigure 4-2, Test Print Mode TEST PRINT MODEFigure 4-3, Advanced Mode ADVANCED MODEFigure 4-4, Default Settings Mode DEFAULT SETTINGS MODEFLASH MEMORY DOWNLOAD MODE Figure 4-5, Flash Memory Download Mode Printer beginsMore Figure 4-6, User Download Mode USER DOWNLOAD MODEFigure 4-7, Hex Dump Mode HEX DUMP MODEFigure 4-8, Card Mode CARD MODEFigure 4-9, Non-Standard Clear Mode NON-STANDARD CLEAR MODEFigure 4-10a, Service Mode - Test Print SERVICE MODEUnit 4 Operation Figure 4-10b, Service Mode - Sensor LevelSATO XL400-410e Operator Manual PN 9001135AFigure 4-10c, Service Mode - Pitch Offset PITCH OFFSETCENTER HOLE Unit 4 Operation Figure 4-10d, Service Mode - Cut OffsetSATO XL400-410e Operator Manual PN 9001135AUnit 4 Operation Figure 4-10e, Service Mode - Backfeed OffsetSATO XL400-410e Operator Manual PN 9001135AFigure 4-10f, Service Mode - Counter Display Chart CChart D NORMAL MODE DEFAULT SETTINGS MODEMENU DESCRIPTIONMENU ADVANCED MODEDESCRIPTION FLASH MEMORY & USER DOWNLOAD MODESMENU CARD MODEDESCRIPTION USER TEST PRINT MODESERVICE MODE MENUDESCRIPTION OPERATIONAL ADJUSTMENTS DESCRIPTION/PROCEDUREPOTENTIOMETER DARKNESS Figure 4-11, Adjustment PanelPOSITION PRINTCUTTER SENSOR POSITIONING Figure 4-14a, Cutter Sensor PositioningFigure 4-14b, Cutter Sensor Positioning Figure 4-15a, Tilting Operator Panel OPERATOR PANELPRINTING POWERING OFFTEST PRINTING RELOADING MEDIATROUBLESHOOTING Error Signals Printer Troubleshooting InterfaceTroubleshootingPerformance Testing Test Print Troubleshooting Sensor Locations ERROR SIGNAL TABLE ERROR SIGNALSTROUBLESHOOTING TABLE PRINTER TROUBLESHOOTINGLCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL NO PRINTED IMAGEMEANDERING MEDIA PRINTER CREATES A BLANK LABELINTERFACE TROUBLESHOOTING PARALLEL INTERFACERS232 SERIAL INTERFACE LAN EHTERNET INTERFACE UNIVERSAL SERIAL BUS USB INTERFACETROUBLESHOOTING STEP MULTIMETER WITH TEST MODULE PERFORMANCE TESTINGMULTIMETER ALONE TEST PRINT TROUBLESHOOTING HEX DUMP MODEFigure 5-3, Hex Dump Mode Figure 5-4, Test Print Mode TEST LABEL PRINTINGSAMPLE TEST LABEL Label Contents Will Vary Depending on Test Label TypeD S W D S WFigure 5-6, Sensor Locations SENSOR LOCATIONSCleaning Procedures Replacement Procedures Adjustment Procedures MAINTENANCEFigure 6-1, Cleaning Sheet Usage CLEANING PROCEDURESFUSE REPLACEMENT REPLACEMENT PROCEDURESFigure 6-3, Print Head Replacement PRINT HEAD REPLACEMENTFigure 6-4, Ribbon Roller Replacement RIBBON ROLLER REPLACEMENTADJUSTMENT PROCEDURES RELATIVE PROCEDUREPRINT DEFECTS Figure 6-5, Print Head Balance Adjustment PRINT HEAD BALANCE ADJUSTMENTFigure 6-6, Print Head Alignment PRINT HEAD ALIGNMENTFigure 6-7, Pressure Roller Alignment PRESSURE ROLLER ALIGNMENTFigure 6-8, Pressure Roller Balance PRESSURE ROLLER BALANCEFigure 6-9, Ribbon Guide Adjustment RIBBON GUIDE ADJUSTMENTFigure 6-10, Ribbon Spindle Tensioning RIBBON SPINDLE TENSIONINGPITCH SENSOR ADJUSTMENT LABEL GAP & CENTER HOLE MEDIA EYE-MARK REFERENCE CHART PITCH SENSOR ADJUSTMENT EYE-MARK MEDIATEST PINS Multimeter AloneFigure 6-11, Test Module & Sensor Potentiometers Figure 6-12, Test ConnectorTP4 Test Panel Test Module Dial Connect ground probe here Connect positive probe hereR-CORNER PEFERENCE CHART PITCH SENSOR ADJUSTMENT R-CORNER MEDIATEST PINS Multimeter AloneSIDE HOLE PEFERENCE CHART PITCH SENSOR ADJUSTMENT SIDE HOLE MEDIATEST PINS Multimeter AloneJUMP SENSOR PEFERENCE CHART JUMP HOLE SENSOR ADJUSTMENTTEST PINS Multimeter AloneRIBBON REFERENCE CHART RIBBON SENSOR ADJUSTMENTCONNECTOR PIN Multimeter AloneCUTTER SENSOR ADJUSTMENT