Avaya 555-231-743 manual Connecting the Hospitality Adjuncts

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Installing the System
Connecting the Hospitality Adjuncts	15

Connecting the Hospitality Adjuncts

The hospitality adjuncts include the following:

■INTUITY Lodging Voice Messaging

INTUITY Lodging Voice Messaging is an optional adjunct that resides on the MAP. INTUITY Lodging is used for the guest access to voice messages; and INTUITY AUDIX is used for the office staff to access voice messaging.

■INTUITY Lodging Call Accounting

INTUITY Lodging Call Accounting is a co-resident application from Homisco that resides on the MAP. It is based on a product from the Homisco Corporation. At most installations, you can expect a technician from Homisco to be on site to install the software and hardware for the call accounting portion of the product. The Homisco technician will assist you in making the call accounting system interface to the switch.

For installations that include INTUITY Lodging Voice Messaging and INTUITY Lodging Call Accounting, all connections are shown in complete detail.

■Stand-Alone Call Accounting

Stand-alone call accounting systems (such as Xiox) can be installed if the call record format is compatible with the switch. Two typical formats are printer and Teleseer.

For installations that include voice mail or call accounting from another vendor, the connections are shown up to a definable demarcation point. Connections beyond that demarcation point must be coordinated with the vendor.

■Property Management System (PMS)

The PMS is a vendor-provided product that interfaces to the switch according to the GuestWorks and DEFINITY ECS Property Management System Interface Specifications. If the PMS follows those specifications, the PMS will interface to the switch when properly connected to the switch. The PMS connections are shown up to a definable demarcation point. Connections beyond that demarcation point must be coordinated with the vendor.